e-Learning Content Developer at SMEC

The role 

The e-Learning Content Developer will be responsible for the design, development and implementation of e-learning initiatives and learning management system administration across the organisation.

The incumbent will partner with key stakeholders on the development, implementation, monitoring and recording of Learning Development (L&D) initiatives, specifically The Ideal Leader Program, and where guided other programs that are in line with The L&D Strategy.

Suitable applicants will be able to:

• Build SMEC's brand regionally & Nationally as a leading consultant with a strong reputation for innovation, technical excellence, quality, and project delivery
• Assist the Regions to achieve sustainable growth of the group through targeted client relationship management and business development activity
• When required, provide project governance, at project manager level, of project management in the group to achieve reliable project performance in terms of sophistication, timeliness, and quality
• Support functional management to provide leadership to the employees in the group to ensure cohesion, optimal performance, resourcing, retention, and professional development

KEY RESPONSIBILITIES

Design, develop and implement L&D initiatives, specifically The Ideal Leader

• Develop a project plan for the end to end timeline for design and delivery of The Ideal Leader Initiative learning curriculum.
• Use the ADDIE model for instructional design.
• Co-design content with subject matter experts by providing guidance from a learning and content development perspective.
• Arranging accreditation for training where appropriate (e.g. Project Management / ECSA)
• Development and maintenance of e-learning training material.
• Administration and maintenance of the Learning Management System.
• Map out a training plan for roll out of the initiatives.
• Market the courses to the business and provide necessary information about sessions.
• Analyse courses with the aim of maintaining curriculum content and material for continuous improvement purposes.
• Update training records in collaboration with HR team administration.
• Provide reports to management to facilitate the monitoring of employees' progress toward completing training.
• Develop training manual and voice over script of courses designed.

Partner with and provide advice to key stakeholders to identify improvements

• Analyse feedback from employees after completion of courses to assess effectiveness and determine the impact of training.
• Identify and plan for improvements and updates on an annual basis in collaboration with key stakeholders.
• Facilitate training need analysis per function group and incorporate through The Ideal Leader Initiative.

Apply a pragmatic, practical and commercially focused approach to partnering with key stakeholders

• Proactively build relationships with key stakeholders.
• Acts as the first point of contact for learning management system enquiries.
• Demonstrates knowledge of Company Values, company policies and procedures.

Help develop and deliver of a variety of other training programs as discussed and agreed to with senior management team.

Contribution to HR Team

• Ideas and ‘can do’ attitude offered to the team
• Professional ethics and standards are maintained
• Assistance given to other team members as required
• Demonstrate knowledge of company values, policies and procedures
• Support talent mapping review process

KEY PERFORMANCE INDICATORS

• Develops and maintains professional working relationships in a professional services environment.
• Business acumen with a true business lens. Talk business language and apply people solutions to business problems.
• Able to multi-task with ease.
• Excellent administrative skills and ability to pay attention to detail.
• Effective time management skills.
• Ability to carry tasks to completion.
• Microsoft Office applications – e.g. Word, PowerPoint, Excel, and Outlook.

 QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED

• At least 5 years learning and development experience in the professional services environment
• Certificate or qualification in HR/Learning and Development or Instructional Design
• Extensive content design experience with Adobe Captivate
• Create animations and explainer videos using online applications such as Vyond and Explaindio
• Advanced experience in administration of the MOODLE learning management system
• A desire to meet or exceed (internal) client expectations
• Contributing to the success of the team and business
• Achievement of practice excellence within time and resource constraints
• Strong verbal and communication skills
• Instructional design experience
• Project management skills
• Good organisational skills
• Attention to detail
• Time management
• Influencing skills
• Building relationships and Stakeholder management
• Commercial acumen

Closing Date: 28th, June 2022