EMEA Financial Assistant - Travel at Ten Group

Description

The main responsibility of the role is to ensure end to end accounting of the member transaction postings, this can be services booked on behalf of our members for Travel and/or Lifestyle. It will be important to have a keen eye for detail and enthusiasm to learn as the role covers a significant volume of transactions.

You will be joining TeN at a very exciting time where changes is constant throughout the business as well as in the Finance department, therefore, acceptance of change and flexibility will be a good quality to have.

We are dedicated to making our members truly live their life x Ten and we aim to be the world’s most definitive lifestyle service across the globe by 2030. Given the exciting times ahead, the role has the possibility to support and develop in wider finance functions and grow with the business.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a 22 strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

To find out more about Ten, please watch this short video here.

Core Responsibilities: Member Transactions

Transactional (not limited to):

• Posting Sales and Cost of Sales for member transactions booked via Ten Travel System (TTS)

• Reconciling and paying supplier statements pertaining to member travel, including uploading payments in the bank for authorisation

• Dealing with supplier queries

• Preparing Member payment runs on a daily basis, including refunds.

• Posting and Reconciling bank transaction in the accounting system

• Posting and Reconciling all control accounts on a weekly basis

• Reconciling all BS nominals related to member travel

• Setting up new suppliers on the accounting system accurately

• Assisting Head of Member Travel Transactions on Cashflow forecasts and updates

• Working with Portals (ie: IATA) to obtain information for reconciliation of direct debits

Reporting:

• Producing Monthly Balance Sheet schedules with clear commentary

• Preparing Aged Debtor and Creditor reports

Other Responsibilities:

• Liaising with Travel Teams in terms of member transaction, suppliers, reporting and/or queries

• Full ownership of Mailboxes (Email Inbox)

• Dealing with daily Help Desk queries for Travel Payments inbox such as processing refunds, customer care or any other types of queries

• Any other adhoc queries such as helping with month end on other business units pertaining to Travel

• Assisting during audits

• Supporting EMEA Accountants and wider finance team when needed

• Any other tasks and projects required by the wider finance team, on an ad-hoc basis

Requirements

• Candidate will need to be based in Cape Town

• Actively Studying towards an Accounting qualification (ACCA, CIMA or Equivalent)

• Experience in dealing with high volume related data

• Proficient in Excel –Intermediate to Advanced level

• Good mathematical skills

• Good communication and networking skills.

• Self-motivator as well as working well within a Team

• A Dynamic and Proactive approach is a must

• Good understating of ATOL, ABTA, TOMS etc is a definite plus

• Knowledge of additional language (German, Spanish) is beneficial but not crucial

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

Other benefits that Ten offer, specific to the South Africa office, range between access to ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use, all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location). There are also lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide!) whilst enjoying our latest fruit drop.

We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car) and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Preference will be given to candidates in alignment with the employment equity plan of the organization

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”