Employee Benefits Adviser Assistant | Woodmead, Gauteng | Permanent at PSG Konsult Ltd

Job description:

• To provide the practice management with support in managing and following up on matters relating to Employer Funds with Providers, as well as supporting members employed by those clients. This is to support,  help and guide employers to make the prudent financial decisions centered around ethical and sound advice. To protect and secure the futures of their most important assets

Responsibilities:

• Prepare and organise documents for client meetings
• Assist with the preparation of reports for presentations
• Responding to member queries – email and telephonic
• Submitting and following up on claims – death, disability, and withdrawal
• Providing benefit information & client queries
• Monitor and follow up on outstanding billings/schedules which includes resolving billing disputes and queries
• Maintain and update client records in the database on Mypractice
• Ensure that client portfolio is managed from end to end
• Diarising and following up on all pending matters
• Pension & Provident Funds
• Group Risk
• Medical Aid
• Section 14 transfer process as well as individual recognition of transfers
• Gap Cover
• Administer and follow up on Medical Underwriting

Minimum requirements:

• Matric
• BCom General or B.Admin Degree ( Advantageous)
• 3-5 years of experience in Employee Benefits

Competencies required:

• Passion for administration
• Detail oriented
• Communication skills
• Telephonic etiquette
• Strong administration, organising, prioritising and planning skills
• Strong work ethic, able to work with high volumes and pressure
• Problem solver
• Integrity
• Resilient

Deadline:30th December,2025