Employee Benefits Consultant at FNB South Africa

• To capture payroll requests on time and within specified cut off time periods which includes management of payroll processes, ensuring accurate and timely payroll delivery for employees.
• To resolve expert advice on payroll-related matters and ensure compliance with legislation and First Rand Policies

Are you someone who can:

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Build and maintain relationships with clients and internal stakeholders that promote cross delivery process solutions.
• Conduct inbound system support calls in a professional manner, ensuring an excellent and accurate client service enhancing the client experience.
• Resolve customer queries effectively or alternatively, escalate unresolved queries for resolution in accordance with operational goals and standards.
• Contribute to effective Human Resources administration services, by correctly preparing and processing employee formalities/documentation in accordance with operational goals and standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared.    

Competencies:

• Ability to work under pressure and meet deadlines.
• Strong organizational skills and ability to manage multiple tasks.   

You will be an ideal candidate if you:

Qualifications:

• Bachelor’s degree in Finance, Accounting, Human Resources, or a related field.
• Professional certification in payroll management is advantageous

Experience:

• Qualification: HR related         
• Experience: Workday and PaySpace would be advantageous

Skills:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, particularly Excel.
• Strong communication and interpersonal skills.

End Date: October 24, 2025