Employee Relations Officer at Tharisa

Role Context

Employee Relations Management

• Advise line management on various ER issues.
• Advise on the drafting of misconduct charges.
• Oversee employee suspension from work.
• Communicate disciplinary outcomes.
• Facilitate employee exits in the event of dismissal.
• Facilitate ER training.
• Engage with shop stewards on specific issues mandated by ER Management.
• Facilitate the release of shop stewards to attend to amongst other management meetings
• Oversee the medical incapacity processes from start to end.
• Advice line management on how to deal with poor performing employees.
• Advice line managers on probation related queries
• Conflict resolution amongst and between employees.
• Ensure labour peace within workplace.
• Prepare for and represent the Company during CCMA processes.
• Receive and facilitate the resolution of employee grievances.
• Conduct ad-hoc investigations.
• Filing and capturing on the system ER records.
• Absenteeism trend analysis
• Receive and capture union membership stop order forms.
• Assist in dispute resolution

Administrative and Training Support

• Organise training sessions and workshops, in collaboration with the Employee Relations Business Partners and Learning and Development (L&D) team.
• Prepare for ER training sessions, by reviewing and printing updated versions of the training material, to ensure that the facilitator and attendees have all the latest resources as needed.
• Contact all witnesses, supervisors and/or opposition parties linked to a disciplinary -, Commission for Conciliation, Mediation and Arbitration (CCMA) -, or pre-arbitration case, to ensure their awareness and participation as needed.
• Execute all disciplinary process administrative actions (i.e., diary management, letter writing, requesting employee attendance, etc.), to ensure that the disciplinary case/ process can proceed as planned.
• Prepare, coordinate, record and communicate all ER meetings, by notifying attendees of the meeting logistics and preparing meeting minutes and agendas, to ensure that all ER meetings are executed as needed and key points discussed and communicated to all key stakeholders.

Compliance Management

• Stay up-to-date with South African labour laws, regulations and industry standards, to ensure that TM's policies and practices are compliant with relevant legislation and regulatory requirements.
• Provide guidance and support to employees and management in understanding company policies, procedures and practices, to address queries and concerns related to ER policies and guidelines.
• Maintain accurate records of ER cases, investigations, resolutions, and communication, to ensure the availability of all ER case records as/when needed.
• Evaluate and review all ER case outcomes and penalties to ensure consistent application of TM standards and regulatory requirements.
• Conduct audits, ER surveys and dipsticks to assess the effectiveness of all ER procedure and their compliance with regulatory requirements, TM standards and policies, and legislation.

Resource Management

• Determine resource needs within own area of responsibility to achieve individual role outcomes.
• Request and allocate required assets and/or resources for the fulfilment of work objectives to guarantee quality outputs.
• Monitor the use of assets and resources within the team and own area of responsibility, to ensure assets and resources are consistently and appropriately utilised and managed.
• Provide staff with day-to-day direction and tasks aligned with Departmental procedures, to enable the usage of less resources more efficiently.

Stakeholder Relations

• Engage with all relevant Departments on issues of the area of specialisation, as directed by the Employee Relations Manager.
• Communicate with internal and/or external stakeholders, where required, to achieve work objectives and to maintain relationships.
• Contribute to efforts that boost employee engagement, morale, and job satisfaction, to support in building a positive work environment.

Requirements

Qualifications:

• Diploma (NQF6) or equivalent in Employee Relations, Labour Relations or equivalent.

Job-specific experience:

• Minimum of 5-6 years Employee Relations experience.
• Advantageous: Experience with The Commission for Conciliation, Mediation and Arbitration (CCMA); stakeholder relations management and mining industry ER experience.
• Ability to work with the full Microsoft suite (i.e., Excel, Word, PowerPoint, etc.)
• Experience/Exposure on MS Dynamics F&O, Reporting tools: MS Power BI