Engineering and Sustainability Manager at One&Only Resorts

Job Purpose

• The Sustainability & Engineering Manager supports the Director of Engineering in ensuring the resort operates at the highest standards of safety, reliability, luxury presentation, and environmental responsibility. The role is responsible for managing day-to-day engineering operations while driving sustainability, energy efficiency, and environmental compliance in line with 5-star hospitality expectations and brand standards.

Engineering & Resort Maintenance Operations

• Support the Director of Engineering in leading the Engineering Department across all resort facilities.
• Manage daily maintenance operations to ensure minimal guest disruption and exceptional presentation standards.
• Oversee preventative maintenance programs for HVAC, electrical, plumbing, BMS, fire systems, lifts, kitchens, pools, and spa facilities.
• Ensure rapid and professional response to guest-impacting maintenance issues.
• Coordinate and supervise contractors, ensuring adherence to safety, quality, and brand standards.
• Assist with CAPEX planning, asset lifecycle management, and refurbishment projects.
• Ensure full compliance with South African statutory regulations, OHS Act, fire safety, and environmental legislation.

Sustainability & Environmental Leadership

• Lead the resort’s sustainability strategy aligned with corporate ESG objectives and luxury hospitality best practice.
• Monitor, analyse, and optimise energy, water, and waste consumption.
• Implement energy-saving initiatives, renewable energy projects, and carbon reduction programs.
• Drive responsible water management initiatives relevant to Cape Town’s climate.
• Oversee waste reduction, recycling, and environmentally responsible procurement practices.
• Prepare sustainability reports, audits, and compliance documentation.
• Promote sustainability awareness across all departments.

Guest Experience & Operational Excellence

• Ensure engineering operations support seamless guest experiences and 5-star service delivery.
• Collaborate closely with Rooms Division, Spa, Food & Beverage, Housekeeping, Security, and Finance teams.
• Participate in duty management and emergency response when required.
• Act as deputy to the Director of Engineering in their absence.

Qualifications & Experience

• Technical Qualification with relevant experience, Diploma or Degree in Electrical, Mechanical, or Facilities Engineering (or related field).
• Minimum 5 years’ experience in engineering or facilities management.
• Luxury hotel or resort environment experience.
• Proven experience implementing sustainability or energy management initiatives.
• Strong knowledge of hospitality building systems and South African statutory compliance.
• Experience managing budgets, contractors, and capital projects.

Skills & Competencies

• Strong leadership and team management skills
• High attention to detail and quality standards
• Excellent technical problem-solving ability
• Financial and commercial acumen
• Strong organisational and planning skills
• Professional communication and stakeholder management
• Calm under pressure with a service-driven mindset