Engineering Co-ordinator at Fairmont Hotels & Resorts

Scope of position:

• To coordinate and ensure smooth and efficient flow in the department.  To provide Financial and Administrative support to the maintenance department. To build and maintain a highly effective support desk function within the department. Always act in a professional manner using the company’s Mission, Vision, and Values.

Responsibilities:

• You must be able to prioritize, organize and be self-efficient.
• Able to perform under pressure.
• Telephone etiquette and guest/supplier/staff liaison
• Manage an efficient Engineering Helpdesk
• Manage the Engineering department calendar and roster to provision for work/inspections or projects
• Effectively communicating to stakeholders on job cards & projects. Transcendent, Alice & Opera are amongst the tools to be used.
• Maintenance controls in line with budgets, relating to revenue, cost ratio and expenses.
• Procuring of stocks and stores.
• Responsible for stock-takes and par levels.
• Compile monthly usage reports within the department and report
• Compilation and analysis of report data and statistics.
• System, process, standards, protocols, procedures implemented, audits / monitored and corrective actions taken, which would include service recoveries.
• Filing and general administration
• Have a thorough knowledge of the hotel and all services provided to the guests.
• Ability to work flexible hours when required.

Qualification:

• Minimum Grade 12 required.
• Able to work efficiently on MS Word and Excel
• Be proficient in administrative duties.
• Excellent verbal and written communication.
• 2 Year experience in hospitality and procurement will be preferable
• At least 2 years in administrative position would be preferable