Enterprise Account Manager at MasterStart

Job Description

MasterStart SA, the South African partner of MasterStart is an edtech business that places human connection at the heart of our flexible and fully supported online learning programmes. Our portfolio of programmes empower learners to grow, adapt and develop their careers in our fast-changing world.

At MasterStart, we are:

Passionate about what we do, Flexible in our approach, Genuine in our actions and are committed to Thriving together!

We are looking for an experienced, strategic, ambitious and highly skilled Account Manager to work in a dynamic, fast-paced and fast-growing company. As an Account Manager, you should be results-driven, customer service centric, and help us achieve our business goals. In this role, you will have the opportunity to expand and manage our existing enterprise account portfolio.

Culture and values are essential to us, so the successful candidate will need to be passionate about people, experienced, versatile and data driven with a thorough understanding of best practices.

Responsibilities would include, but are not limited to:

• Meet sales targets.
• Identifying client needs and communicating how MasterStart company products and services fulfill those needs.
• Implement strategies to grow and expand existing account opportunities.
• Developing solid sales proposals to ensure ongoing existing client growth.
• Develop strong, long-term client relationships.
• Get feedback and suggest ways to increase client engagement.
• Resolve issues and handle client complaints quickly and effectively.

Requirements:

• Proven experience working as an Account Manager.
• Experience servicing financial services companies is advantageous.
• A proven record of meeting or exceeding sales targets and driving revenue growth.
• Outstanding negotiation and consultative sales skills.
• Strong analytical and problem-solving skills.
• Exceptional customer service skills.
• Strong administrative and organizational skills.
• Work from the office in Cape Town 4-5 days a week (or as required)
• Be available to travel outside of Cape Town.