Working as part of the Technical Support Team you will provide prompt, accurate and professional resolution or escalation to all incoming customer queries, both over the phone and via our internal ticketing system. As a Support Technician you will use your knowledge of KCS proprietary software products, Windows operating system environments as well as SQL Server to effectively diagnose and triage a wide range of customer issues and requests.
Specific Duties and Responsibilities:
Learn how to get a job in any industry you want. Read 72 Hours to The Job You Love
Join our happy subscribers