The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology.
We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
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Manage and fulfill all concierge requests that are uploaded on the intranet, including car license renewals, click & collect, laundry delivery and collection, and any other ad-hoc tasks that make Ignitioners’ lives easier.
Consistently execute tasks in a timely, proactive manner and keep employees updated on task progress, maintaining high standards of communication.
Collaborate with the EX team to plan and support all events, including sales incentives, rewards & recognition events, and other activities that contribute to a positive work culture.
Oversee EX expense claims, ensuring they are submitted on Expensify by the 5th working day of each month.
Coordinate and manage the daily operations and bookings for the on-site car wash service offered at Ignition.
Develop and propose creative strategies to boost awareness and utilization of concierge and EX services, including brainstorming campaigns and initiatives that promote enhance employee engagement.
Requirements
Are you this person?
At least 3 years in a customer service or similar role
Branding / Marketing / Events experience is a bonus
Excellent organizational skills
Strong execution skills
Flexible with your time – events can be held outside of office hours
An eye for detail – our events are always high quality, no matter how big or small
Calm under pressure – can problem-solve in the moment
A YES attitude that aligns with Ignition’s culture
A natural team player. Always willing to help to get the job done
You care about people and making their lives easier
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