F&B Manager at Kendrick Recruitment

• Kendrick Recruitment is seeking an experienced and service-driven Food and Beverage Manager for an exceptional opportunity at a prestigious 5-star boutique hotel in Franschhoek, Western Cape. This role is ideally suited to a hospitality professional with a strong background in luxury food and beverage operations, excellent leadership skills and a passion for delivering outstanding guest experiences.

Salary: R35,000 – R45,000 per month, depending on experience
Key responsibilities:

• Oversee the daily operations of all food and beverage outlets, ensuring exceptional service standards and a seamless guest experience.
• Lead, motivate and develop the food and beverage team, maintaining high levels of professionalism, efficiency and service excellence.
• Ensure that all food and beverage offerings meet the expectations of a luxury hospitality environment.
• Monitor operational costs, stock control, purchasing and inventory management to maintain profitability.
• Manage budgets, revenue targets and departmental expenses, implementing strategies to improve financial performance.
• Work closely with the kitchen, front office and other departments to ensure smooth operations and effective communication.
• Maintain high standards of hygiene, cleanliness, presentation and compliance with relevant health and safety regulations.
• Handle guest feedback and resolve complaints professionally, ensuring guest satisfaction and loyalty.
• Assist with menu planning, beverage selection, promotions and the development of creative dining experiences.
• Conduct staff training and performance management to encourage continuous improvement and consistent service delivery.

Requirements:

• Previous experience in a Food and Beverage Manager or senior food and beverage leadership role within a 5-star hotel, luxury boutique property or fine-dining environment.
• Strong knowledge of food and beverage operations, service standards, stock control and cost management.
• Proven leadership abilities, with the confidence to manage, motivate and develop a diverse team.
• Excellent communication, organisational and interpersonal skills.
• A strong understanding of budgeting, financial reporting and departmental profitability.
• A hands-on approach, with exceptional attention to detail and the ability to perform under pressure.
• A genuine passion for hospitality, guest satisfaction and delivering memorable dining experiences.
• Professional presentation and the ability to maintain the high standards expected within a luxury property.