Executive Head Product at MultiChoice

Key Performance Objectives

Tasks

Strategy Development & Execution

• Develop overarching DTH product and pricing strategy that aligns with overall customer strategy.
• Establish, embed and manage the product and pricing strategy development process.
• Develop a product innovation strategy that delivers disruptive consumer-centric innovation, renovation and impact, both within and across product categories
• Work with technology, Stream and Connectivity teams to optimise bundles
• Set the overarching product development strategy. Support the development of specific product strategies.
• Work with industry thought leaders (local & International) to scenario plan product conceptualisation, creation and adoption.
• Develop understanding of, and monitor, DTH product profitability
• Input and approve approach to customer offers

Benchmarking/Governance

• Set and manage a governance plan to ensure consistency and adherence to product development and pricing methodology and parameters, as well as the timely provision of key inputs from participating functions
• Commission competitor product and pricing intelligence analysis to develop a robust understanding of our position in the market and an awareness of our competitiveness
• Coordinate and conduct large-scale product and pricing studies & research (e.g. the impact of consumer value perceptions on price elasticity) to inform and refresh products and pricing

Budget Management

• Manage financials and associated controls in respect of the Product team (effective cost control).
• Lead input into subscriber and pricing assumptions for budget – working with strategy and insight teams
• Implement action plans in respect of budget deviations.
• Rigorously monitor expenditure against approved budgets and put measures in place to address variances.
• Continuously identify areas for improved efficiency and reduced cost.

Pricing & Stakeholder Management

• Manage the overall DTH NPD[BN2] pipeline, ensuring resource allocation aligns with overall customer strategy
• Work with all Customer functions to develop and recommend products with specific pricing and packaging strategies that balance short-term performance with long term goals
• Work with customer marketing, brand, and sales teams to develop annual promotion plan and provide promotion guidelines and parameters to optimize annual discount budgets
• Provide regular and timely product and pricing updates with corresponding pricing insights and recommendations
• Evaluate the price performance of products by developing a robust price monitoring plan and make corresponding price optimisation recommendations

People Management

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Develop a high performing team by embedding formal performance management, informal coaching and recognising effort and success
• Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team
• Interview and recruit new members of the team
• Manage team performance – including disciplinary or grievance processes (with support from Human Capital when required)

Qualifications Essential:

• Post Grad Qualification or Equivalent NQF Level 8 Qualifications in Business Management/Marketing or similar

Qualification Preferred:

• MBA advantageous

 Experience

• A minimum of 10 years’ experience in new product development and strategic pricing analysis,
• A minimum of 5 years of senior management experience
• Substantial experience driving innovative new products and building pricing models