Webhelp South Africa, Customer Experience Innovators
We believe that creating a better customer experience delivers improved revenues, reduced costs and more loyal customers. That's why our blue-chip clients trust us to deliver excellent experiences to their customers.
Established in 2013, we have 2 experience centres in South Africa with ambitions to grow...
Read more about this company
As an Executive Office Manager, you’ll have the opportunity to build strong relationships with stakeholders at all levels, and represent our company during client visits, all while embodying our Think Human mantra and contributing to the creation of the "Webhelp Way."
Based in Cape Town, you'll be responsible for supporting the SA Managing Director and other key executives, coordinating meetings, managing travel arrangements, and ensuring the smooth operation of our Central Administration Department.
We’re looking for a steadfast rock, an organisational wizard, with professional poise. Besides your golden personality, you’ll need an impressive CV backed by proven experience and passion for helping others.
To thrive in this role, you’ll need to be an articulate and polished communicator to ensure effective information flow. A keen eye for detail will ensure nothing is missed or mistaken as you maintain efficient systems for information management while the innate ability to multitask and adapt to changing priorities and demands is crucial to thrive in this fast-paced environment.
Take your career on a transformative journey, together, we'll conquer challenges, celebrate victories and create memories that last a lifetime.
Start your adventure and apply today!
What you’ll be doing
Providing comprehensive administrative support to the MD, managing their calendars, taking meeting minutes and handling email correspondence
Coordinating and assisting in planning UK/Global executives' and clients travel arrangements, ensuring effective logistics, timely arrangements and a professionally welcoming experience
Supporting the Operations Senior Leadership Team and handling ad hoc administrative tasks
Overseeing the management of office requirements, including stationery, event/client/executive kitchens and perishables for external meetings
Collaborating with other departments to ensure smooth communication, engaging in procurement processes and maintaining strong supplier relationships
Supervising and guiding Frontline Administrators, fostering their professional growth and adherence to quality standards
Contributing to the coordination of events e.g. SALT conferences, town halls and engagement activities
Assisting in finance administration tasks (credit card statements, expense claims, and travel reporting)
What you’ll need
Proven experience as an Executive Office Manager/Executive Assistant or similar role, supporting senior leadership in a fast-paced environment
Bachelor's degree in Business Administration or related field (Preferred)
Innate ability to manage complex schedules and keep track of multiple tasks simultaneously
Strong proficiency in office productivity tools and software
Ability to handle sensitive and confidential information with discretion and integrity
Demonstrated problem-solving skills and a proactive mindset
Willingness to travel and provide remote support as needed
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