Executive Personal Assistant to Group Managing Executive at Nedbank

To perform a supporting role to the Group Managing Executive of the Nedbank Wealth Cluster by executing, organising and co-ordinating all personal assistant functions to optimise time management, thereby ensuring the Executive's efficiency and effectiveness.

Job Responsibilities:

• Maintain discretion and confidentiality at all times by adhering to the Nedbank values
• Build trust by maintaining integrity and open communication
• Manage the executive's diary effectively to optimise his/her time by taking due cognisance of business priorities when planning and organising events and meetings.
• Coordinate and manage meetings by ensuring meeting requests are correct, up to date, time is optimised and organise all catering arrangements
• Book flight, car & hotel reservations, both local and international, by communicating with the travel agents, ordering forex and organising visas
• Arrange detailed travel plans and itineraries by compiling documents for travel related meetings
• Co-ordinate preparation for external events in terms of organising time, venue, information required, travelling time, speeches, RSVPs, etc
• Manage queries/correspondence effectively by ensuring that they are prioritised, escalated appropriately and resolved promptly by following up and closing off.
• Ensure all calls are answered timeously in a professional & friendly manner and are appropriately routed and screened
• Manage records by capturing, screening and storing correspondence, data and responses
• Develop documentation for the executive by ensuring that the document conforms to Nedbank standards
• Minimise risk to the bank by adhering to policies and procedures
• Ensure cost effective office management by managing resources and minimising waste
• Perform general administrative functions and manage office administration as required
• Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport
• Reconcile expenses on return of executives by completing the relevant spreadsheets
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders
• Project the correct image to internal and external stakeholders by maintaining a professional image at all times
• Ensure information is provided correctly to stakeholders by maintaining knowledge & sharing knowledge with the team
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems
• Keep abreast of relevant developments/events in stakeholder’s personal lives by acknowledging and responding appropriately (e.g. sending flowers)
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc)
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies

Minimume Experience Level:

• 5 years' experience as an Executive Personal Assistant.

Qualifications:  

• Matric / Grade 12 / National Senior Certificate
• Diploma / Degree