Executive Secretary Governance Risk And Assurance (Pretoria) at FSCA South Africa

Purpose of the Job:

• The Executive Secretary will provide comprehensive administrative and executive support to the Chief Risk Officer (CRO) and ensure the smooth, efficient, and customer‑centric functioning of the Governance, Risk and Assurance Department. The role requires excellent organisational ability, strong communication skills, and a proactive approach to supporting departmental operations. This position reports directly to the CRO.

Key Performance Areas:

• Provide administrative and executive support to the Chief Risk Officer.
• Serve as the primary contact point for Governance, Risk and Assurance customer support.
• Manage all incoming and outgoing correspondence for the GRA Department.
• Oversee the GRA customer care mailbox and telephone log.
• Liaise with internal divisions and follow up on customer queries to ensure timely resolution.
• Drive proactive initiatives to enhance customer centricity within the GRA Department.
• Prepare internal and external departmental communications.
• Coordinate travel and accommodation arrangements for the department.
• Plan and organise departmental meetings, workshops, and events.
• Perform any additional official duties delegated by the CRO.

Other Key Competencies:

The candidate must demonstrate the following skills and attributes: 

• Sound judgement with a confident and decisive approach.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer relations skills.
• Analytical thinking and problem‑solving ability.
• Ability to manage deadlines and work effectively under pressure.
• High level of professionalism and attention to detail.

Requirements

• A Degree or Diploma in Business Administration or a related field. Relevant experience in administrative and customer support functions.

 Technical Skills

• Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint) and standard office software.
• Knowledge of developing and maintaining efficient office support procedures and workflows.
• Strong computer literacy, including Excel, Word and Outlook.

Closing Date: 18 February 2026.