External Sales Representative at Kontak Recruitment

• Seeking a driven and results-oriented External Sales Representative to grow market share and develop new business within a defined territory.
• This role is suited to a proactive sales professional who enjoys building long-term client relationships while identifying new business opportunities. The successful candidate will be responsible for managing an existing customer base, generating new business, achieving sales targets, and providing exceptional customer service throughout the sales process.
• The ideal candidate will be self-motivated, commercially driven, and comfortable managing their own sales territory while maintaining a structured and disciplined approach to planning, administration, and customer engagement.

Minimum Requirements:

• Matric (Grade 12)
• Sales and/or Marketing qualification advantageous
• Minimum 2–3 years' external sales experience
• Proven track record of achieving sales targets and growing new business
• Strong relationship-building and negotiation skills
• Excellent communication and presentation skills
• Computer literate (MS Office)
• Own reliable vehicle (essential)
• Valid driver's licence (essential)
• Ability to work independently and manage a sales territory effectively

Duties and Responsibilities:
Sales & Business Development

• Identify and secure new business opportunities within the assigned territory.
• Develop and grow existing customer accounts while building long-term client relationships.
• Conduct client visits, needs analyses, and sales presentations.
• Achieve monthly sales targets and business growth objectives.

Account Management

• Maintain regular contact with existing customers to maximise retention and identify growth opportunities.
• Provide ongoing customer support and ensure high levels of customer satisfaction.
• Follow up on customer queries and resolve issues professionally and timeously.

Territory Management

• Plan and manage daily and monthly sales activities to maximise productivity.
• Maintain an organised sales diary and schedule customer visits effectively.
• Monitor market activity and identify opportunities to expand the customer base.

Sales Administration & Reporting

• Prepare quotations and ensure accurate completion of sales documentation.
• Maintain accurate customer records and sales pipeline information.
• Submit required sales reports and commission documentation within agreed deadlines.

Customer Service & After-Sales Support

• Follow up on installations and service delivery to ensure customer satisfaction.
• Build lasting customer relationships through proactive communication and ongoing support.
• Represent the business professionally and promote the company's products and services within the market.