External Sales Representative at Signa Advisors (PTY) Ltd

EDUCATION AND EXPERIENCE

• Minimum Matric certificate.
• Minimum 3 years of sales experience in PPE - (Personal Protective Equipment) environment / fast consumable products.
• Proficiency with CRM software and Experience in using Acumatica- ERP system would be an advantage.
• Sales forecasting.
• Experience in sales and providing solutions based on customer needs.

DUTIES

• Acquire a thorough understanding of customer needs and requirements, working with internal stakeholders to bring the agreed value proposition and service level to customers, and efficiently meet customer needs.
• Manage and develop relationships with existing customers by continuously proposing solutions that meet their objectives in line with our growth strategy.
• Ensure the correct products and services are delivered to customers in a timely manner in line with orders and agreed delivery terms; with a key focus on Personal Safety Equipment.
• Represent the customer in Delta Health and Safety and guide the business to see the perspective of the customer.
• Serve as the link of communication between customers and internal teams, ensuring the agreed level of service is delivered.
• Resolve any issues and problems faced by customers and deal with complaints.
• Prepare regular reports on progress and forecasts for management.
• Ensure that customers have access to appropriate stock levels to meet additional demand generated.

KNOWLEDGE, COMPETENCIES & SKILLS

• Strong influencing and negotiating skills.
• Ability to communicate effectively with customers.
• Ability to communicate effectively at the peer level as well as reporting to management.
• Good problem-solving skills.
• Self-starter, team player, and able to work efficiently under pressure.
• Motivated and capable of working independently.