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  • Posted: Nov 30, 2023
    Deadline: Not specified
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  • Signa is about making a 'significant’ difference...in the businesses of our clients and the lives of South Africans. Our promise is to be the change we want to see in our country and to help our clients do the same. Since establishment in 2004 Signa's solutions have had a measurable impact. Signa applies an integrated approach to transformation that suppor...
    Read more about this company

     

    Product Manager

    JOB PURPOSE

    To lead product strategy and ensure its effective market penetration.

    QUALIFICATIONS & EXPERIENCE

    • Bachelor’s degree in business, Technology, or a related field.
    • MBA or other advanced degrees are advantageous.
    • Minimum of 5 years in product management, with significant experience in platforms and GTM strategy execution.

    DUITES & RESPONSIBILITIES

    Product Strategy & Vision:

    • Define the product vision and strategy for our B1Link platform, ecatalogue and SupplierRate, aligning with broader company objectives.

    Building a content strategy.

    • GotoMarket Strategy:Develop and execute robust GTM strategies to maximize adoption and market share.Coordinate launch activities, positioning, and messaging.Devise product gotomarket process, plan timelines, launch scenarios, pricing and promotions.

    Roadmap Development:

    • Lead the lifecycle of product development, from ideation to launch, and iterative enhancement.
    • Define and set up measurement milestones, metrics, and key performance indicators (KPIs) for launch initiatives and activities.
    • Market Analysis:Monitor industry trends and the competitive landscape to identify innovation opportunities.Undertake constant competitor analysis.
    • CrossFunctional Collaboration:
    • Collaborate with engineering, design, marketing, sales, and support teams to synchronize product and GTM efforts.
    • Liaise with senior teams across multiple channels and transform dataled knowledge into specific strategic plans.

    COMPETENCIES & SKILLS

    • Technical Proficiency: While not always required to be an engineer, a PM should understand the technical aspects of the product to communicate effectively with the engineering team.
    • UserCentric Mindset: The PM should always consider the enduser's perspective, conducting user research and usability testing to understand their needs and pain points.
    • Strategic Thinking: Ability to develop longterm strategies for the product while aligning them with company objectives.
    • ProblemSolving: Strong analytical and critical thinking skills to identify problems and come up with effective solutions.
    • Project Management: Organizational skills to manage various aspects of product development, ensuring timely deliveries and coordinating with multiple teams.
    • Decision Making: Confident in making decisions even with limited information and taking responsibility for the outcomes.
    • Negotiation Skills: Capability to negotiate priorities, resources, budgets, and timelines with different departments or external partners.
    • Risk Management: Ability to assess potential risks and develop mitigation strategies during product development.
    • Financial Acumen: Understand budgets, forecasting, and the financial implications of product decisions.
    • Communication: Exceptional communication skills, adept at presenting and explaining both product backlog and GTM strategies.

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    External Sales Representative

    EDUCATION AND EXPERIENCE

    • Minimum Matric certificate.
    • Minimum 3 years of sales experience in PPE - (Personal Protective Equipment) environment / fast consumable products.
    • Proficiency with CRM software and Experience in using Acumatica- ERP system would be an advantage.
    • Sales forecasting.
    • Experience in sales and providing solutions based on customer needs.

    DUTIES

    • Acquire a thorough understanding of customer needs and requirements, working with internal stakeholders to bring the agreed value proposition and service level to customers, and efficiently meet customer needs.
    • Manage and develop relationships with existing customers by continuously proposing solutions that meet their objectives in line with our growth strategy.
    • Ensure the correct products and services are delivered to customers in a timely manner in line with orders and agreed delivery terms; with a key focus on Personal Safety Equipment.
    • Represent the customer in Delta Health and Safety and guide the business to see the perspective of the customer.
    • Serve as the link of communication between customers and internal teams, ensuring the agreed level of service is delivered.
    • Resolve any issues and problems faced by customers and deal with complaints.
    • Prepare regular reports on progress and forecasts for management.
    • Ensure that customers have access to appropriate stock levels to meet additional demand generated.

    KNOWLEDGE, COMPETENCIES & SKILLS

    • Strong influencing and negotiating skills.
    • Ability to communicate effectively with customers.
    • Ability to communicate effectively at the peer level as well as reporting to management.
    • Good problem-solving skills.
    • Self-starter, team player, and able to work efficiently under pressure.
    • Motivated and capable of working independently.

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    Student and Workplace Supervisor

    MAIN JOB PURPOSE

    As the Student and Host Workplace Supervisor, you will be instrumental in driving initiatives aimed at effectively managing Learners (including apprentices) in the workplace, with a focus on maximizing retention and enhancing absorption rates by Host Employers. Your role involves implementing policies, practices, processes, and procedures related to the recruitment and contracting of Host Employers, as well as managing Learner workplaces. Join us in this critical position where you can make a significant impact on learner success and contribute to the seamless integration of learners into host workplaces, ensuring adherence to high standards of policy and practice.

    EDUCATION AND EXPERIENCE

    • Diploma/Degree in Human Resources Management or equivalent would be an advantage.
    • Project Management Certificate will be advantageous.
    • Business Management Degree or Certificate advantageous.
    • MS Office Advanced Proficiency
    • Google Suite intermediate to advanced proficiency
    • Ideally qualified in an artisanal trade
    • 3 years similar experience in workplace placement is essential.
    • Minimum of 1-year previous experience in an artisanal trade training environment.
    • Own transport and a valid driver's license are a requirement.

    DUTIES INCLUDES:

    Allocation of resources

    • Ensure that Learners have all the relevant tools and equipment to perform their duties in the workplace.
    • Ensure that Learners have the correct PPE (personal protective equipment) before placing them at a Host Employer site.

    Learner Profiling

    • Learner profiling is done for the purpose of matching Learners correctly and ensuring the right fit to Host Employer sites.
    • Ensure Learner assessments are conducted prior to placing Learners at the workplace.

    Workplace Sourcing and Coordination

    • Find suitable Workplace Hosts and arrange to have them verified and accredited if necessary.
    • Arrange for a Workplace Host Service Level agreement to be signed between AIM and the Host Employer.

    Learner Management

    • Ensure that all Learners are facilitated at all Host Employers for workplace experience.
    • Collaborate with relevant AIM and / or Host Employer management (and via Client Liaison Department, with the Client where relevant) in dealing with HR issues and all emergencies.
    • Mentoring & Coaching of Learners
    • Review and assess Learner progress in line with appropriate quality assurance.
    • Liaise with the Learner, the Host Employer, the Operations Manager and the Client Liaison Department with regards to Learner attendance.

    Stakeholder Engagement

    • Liaise with and oversee the activities of Independent Contractor (IC) Workplace Coordinators.
    • Review and assess Apprentice progress in line with appropriate quality assurance for the workplace placement leg of the apprenticeship.

    Reporting

    • Assisting AIM Operations Manager to report on all learners placed at workplace.
    • Ensure that all records relating to Learners placed in the workplace are recorded on the training management system – record keeping.
    • Receive reports from subordinates and independent contractors and collate them with own workplace and learner data into the weekly and monthly reports.

    KNOWLEDGE, COMPETENCIES & SKILLS

    • Additional languages an advantage.
    • Ability to coordinate and manage projects and stakeholders.
    • Ability to lead and coordinate roles and responsibilities and efforts of the team.
    • Excellent communication skills with individuals and groups at all levels.
    • Ethical and trustworthy - able to work with sensitive and confidential information.
    • Good interpersonal skills with a sound judgement of character attributes.
    • Ability to work within strict deadlines and turn-around time.
    • Accuracy and attention to details.

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    Operations Managers

    MAIN JOB PURPOSE

    As the Operations Manager, you will play a pivotal role in overseeing all operational aspects, from training and administration to compliance. Your primary responsibility will be to efficiently manage operations and delivery, ensuring the successful attainment of key performance measures. This includes optimizing capacity utilization, maintaining high-quality training standards, strategic operational planning, fostering continuous improvement, and ensuring full compliance with statutory requirements and training accreditation standards. Join us in this dynamic role where you will contribute to the growth and success of our organization through effective operational leadership.

    EDUCATION AND EXPERIENCE

    • Operations management, project management or business management qualification.
    • Training and development diploma or equivalent NFQ 5 qualification.
    • Trade Test Certificate
    • Registration as Assessor with NAMB
    • Training in concepts of new QCTO occupational trades implementation a strong advantage.
    •  A minimum of 3-5 years’ technical experience in the Artisan environment.
    • A minimum of 3 years’ management experience in a technical training environment.
    • Minimum of 2 years’ experience with NAMB and MERSETA processes.
    • Valid code 8 driver’s license and own / reliable transport

    DUTIES INCLUDES:

    People Management

    • Managing the training, administration and compliance personnel and operational infrastructure related to apprenticeships, learnerships, skills programs, mobile units or any other training, assessments or services delivered by the company.
    • Establishing Key Performance Areas and Monitoring Key Performance Indicators (KPI’s) of employees, recognizing superior performance and addressing substandard performance as required.
    • Ensure the correct team, discipline and teamwork are in place, and that employees uphold the values of the company.

    Training Operations Management

    • Ensuring the cost effective and efficient delivery on all training contracts.
    • Assist in analysing and improving organizational processes, and work to improve quality, productivity, streamlining, internal controls and efficiency in training operations.
    • Designing, developing, reviewing and ensuring continuous improvement in processes for effective operations

    Training Operational Administration

    • Assist with and agree implementation and roll out plans for new client contracts with Client Liaison department.
    • Oversee maintenance of training and assessment records and documentation as per compliance standards.
    • Support recruitment of suitably qualified students.
    • Ensure that all learner contracts are signed and registered correctly.

    Compliance Management

    • Monitor compliance of the employees, learners and visitors with established policies, procedures, and standards.
    • Oversee Service Level Agreement compliance, with clients, contracted service providers and workplace Host Employers to ensure streamlined and high-quality delivery and on time completion.
    • Monitor and support SETA compliance.
    • Monitor and support AIM compliance to operational requirements for accreditation purposes including Training Officer qualification and accreditation, equipment, or training content alignment.

    Strategy

    • Support the expansion of service offerings of AIM and the investigation into operational requirements for the delivery of additional courses.
    • Assist in improving and increasing capacity where required to cater for growth in demand or expansion of training /product scope.

    Health And Safety

    • Ensure in all duties and operations that the relevant health and safety regulations are complied with.
    • Ensure that the necessary OHS appointments are in place and that the relevant training has been given for those roles.
    • Ensure that the necessary inspections and remediations are done to ensure compliance and AIMs ability to successfully pass and external audit

    KNOWLEDGE, COMPETENCIES & SKILLS

    • Ability to embrace the ethos of the Company and maintain a high level of confidentiality.
    • Experience in operational integration.
    • Proven project management and planning skills and experience.
    • Excellent Microsoft Office suite skills and experience, Excel, Word, PowerPoint, etc.
    • Excellent Google Suite experience and skills.
    • Negotiation experience to finalise contracts.
    • Demonstrated interpersonal skills in building and sustaining relationships with a particular focus on the integration and leading, as well as being a part of, a team.

    Method of Application

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