Student and Workplace Supervisor at Signa Advisors (PTY) Ltd

MAIN JOB PURPOSE

As the Student and Host Workplace Supervisor, you will be instrumental in driving initiatives aimed at effectively managing Learners (including apprentices) in the workplace, with a focus on maximizing retention and enhancing absorption rates by Host Employers. Your role involves implementing policies, practices, processes, and procedures related to the recruitment and contracting of Host Employers, as well as managing Learner workplaces. Join us in this critical position where you can make a significant impact on learner success and contribute to the seamless integration of learners into host workplaces, ensuring adherence to high standards of policy and practice.

EDUCATION AND EXPERIENCE

• Diploma/Degree in Human Resources Management or equivalent would be an advantage.
• Project Management Certificate will be advantageous.
• Business Management Degree or Certificate advantageous.
• MS Office Advanced Proficiency
• Google Suite intermediate to advanced proficiency
• Ideally qualified in an artisanal trade
• 3 years similar experience in workplace placement is essential.
• Minimum of 1-year previous experience in an artisanal trade training environment.
• Own transport and a valid driver's license are a requirement.

DUTIES INCLUDES:

Allocation of resources

• Ensure that Learners have all the relevant tools and equipment to perform their duties in the workplace.
• Ensure that Learners have the correct PPE (personal protective equipment) before placing them at a Host Employer site.

Learner Profiling

• Learner profiling is done for the purpose of matching Learners correctly and ensuring the right fit to Host Employer sites.
• Ensure Learner assessments are conducted prior to placing Learners at the workplace.

Workplace Sourcing and Coordination

• Find suitable Workplace Hosts and arrange to have them verified and accredited if necessary.
• Arrange for a Workplace Host Service Level agreement to be signed between AIM and the Host Employer.

Learner Management

• Ensure that all Learners are facilitated at all Host Employers for workplace experience.
• Collaborate with relevant AIM and / or Host Employer management (and via Client Liaison Department, with the Client where relevant) in dealing with HR issues and all emergencies.
• Mentoring & Coaching of Learners
• Review and assess Learner progress in line with appropriate quality assurance.
• Liaise with the Learner, the Host Employer, the Operations Manager and the Client Liaison Department with regards to Learner attendance.

Stakeholder Engagement

• Liaise with and oversee the activities of Independent Contractor (IC) Workplace Coordinators.
• Review and assess Apprentice progress in line with appropriate quality assurance for the workplace placement leg of the apprenticeship.

Reporting

• Assisting AIM Operations Manager to report on all learners placed at workplace.
• Ensure that all records relating to Learners placed in the workplace are recorded on the training management system – record keeping.
• Receive reports from subordinates and independent contractors and collate them with own workplace and learner data into the weekly and monthly reports.

KNOWLEDGE, COMPETENCIES & SKILLS

• Additional languages an advantage.
• Ability to coordinate and manage projects and stakeholders.
• Ability to lead and coordinate roles and responsibilities and efforts of the team.
• Excellent communication skills with individuals and groups at all levels.
• Ethical and trustworthy - able to work with sensitive and confidential information.
• Good interpersonal skills with a sound judgement of character attributes.
• Ability to work within strict deadlines and turn-around time.
• Accuracy and attention to details.