F&B Operations Manager (The Links @ Fancourt) at Fancourt

KEY RESPONSIBILITIES: You will be responsible for the Smooth Operations of the F&B Department:
Members and guests are happy with the food & beverage service and experience and are coming back for more;
Outlets are run efficiently and service standards are consistent;
Outlets are following sound financial, operational and people management practices;
Attention to detail for cleanliness and maintenance in all areas;
Beverage and OE stock controls are in place and adhered to;
Customer feedback is attended to promptly and efficiently;
Understanding of revenue generation and cost control ,
Upselling initiatives and techniques are consistently filtered down;
The general day-to-day operation of the division are managed efficiently;
Events and functions are well planned executed;
Weekly/Monthly rosters & leave plans are done in line with the business needs;
Financial discrepancies with cash ups & payments are resolved timeously;
KEY QUALIFICATIONS AND SKILLS: This position requires:

• A relevant hospitality and / or F&B management tertiary qualification;
• Knowledge of technology (software and hardware) relevant to the F&B Division, accounting and point of sale systems and advanced competency in MS Office are essential;
• A minimum of 2 years’ experience in a similar or Restaurant management role;
• Knowledge of and current working experience in an international luxury resort (LHW standards and the implementation thereof);
• Working knowledge of the following key operational matters: staff development, wine & beverage lists compilation and management, financial management and reporting, stock and OE controls and management, OHSACT;
• Conceptualising F&B experiences with the management team.