Sales Job Vacancies at Ackermans

Job Summary 

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

•  Excellent customer service skills 
•  Communication skills – fluent in English (any other language would be beneficial 
•  Tenacious 
•  High energy levels 
•  Highly motivated and target driven Experience
•  Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

go to method of application »

Job Summary 

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

•  Excellent customer service skills 
•  Communication skills – fluent in English (any other language would be beneficial 
•  Tenacious 
•  High energy levels 
•  Highly motivated and target driven Experience
•  Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

go to method of application »

Job Summary 

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

•  Excellent customer service skills 
•  Communication skills – fluent in English (any other language would be beneficial 
•  Tenacious 
•  High energy levels 
•  Highly motivated and target driven Experience
•  Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

go to method of application »

This is not for a particular portfolio, but should a suitable opportunity arise in the future that matches your expertise and aspirations, we would be delighted to engage with you further.

We're seeking Product Planners who are forward thinkers with an analytical mind. 

Our ideal candidate? A self-motivated powerhouse who's passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

If you're ready to dive into the heart of retail and make a real impact, we want to hear from you. Join us on this exhilarating journey as we shape the future of our business together!  

Key Responsibilities

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

• A Grade 12 certificate is an essential requirement.
• A qualification would be a definite advantage. Preferred qualifications are:
• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge of:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills

Demonstrate:

• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities

A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is an ESSENTIAL requirement.

Preferred experience:

• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

If you possess the experience and skills ready to take on a challenging yet rewarding role, we encourage you to apply

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Our Trend & Design team is looking for Textile & Graphic Print Designers to successfully research and interpret trends, design textile and graphic prints in accordance with Ackermans customer requirements, keeping price and value in mind.

Key Responsibilities:

• Responsible for graphic and textile design execution in line with trend and design strategy
• Research, analyse, select and inform on commercial relevant international print trends and techniques, establish and present the textile and graphic print trends that will define the new season
• Continuously keep abreast of and highlight/flag emerging updates to these textile and graphic print trends through understanding our customer sales
• Translate the textile and graphic print trend seasonal direction into customer appropriate textile and graphic print ensuring that key stakeholders in the business have a clear understanding of how to apply the trend to their portfolios
• Create signature prints to pull ranges together and update core volume lines, while understanding our customer needs & preferences
• Keep abreast of and design licensed prints where required
• Identifying and informing buying teams on latest perennial and fashion prints for the season and weighting thereof
• Working with AVA and product technology on seasonal prints across volume lines

Skills required:

• To deliver trend and brand relevant placement graphics, textile, embroidery and print designs 
• Create new digital textile designs/ prints as all overs, placements or engineered prints
• Keep up to date with the latest trends in fashion and textiles, locally and internationally
• Put together trend forecasts and colour pallets for future seasons
• Put together presentation boards for designers
• Approve artwork and match Pantones
• Must have an understanding of different printing processes applicable to the textile industry
• Ensure projects/ designs are completed on time
• Proficient in Adobe Creative Suite
• Be able to work on a MAC computer system
• Be able to sketch technical drawings for designers will be an advantage
• Strong eye for fashion and detail with the ability to predict, analyse & monetize future retail textile and graphic print trends for local customer
• Excellent interpersonal, communication and negotiation skills
• All communication demonstrated in an in-depth trend knowledge coupled with a business understanding
• Strong relationship building and influencing skills
• Excellent time management, organizational and administrative skills and presentation skills
• High energy level and is performance-driven and deadline-orientated
• Creative with an eye for detail, analytical and systematic, passionate about fashion

• remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances
• multi-task and to deal with complexities, use initiative to solve problems
• work independently, as well as be a team player, strong interpersonal skills

Knowledge of:

• Retail merchandise cycle with regards to buying
• South African retail clothing market, customers, competitors and international landscape

Essential:

• Minimum of 3-5 years’ experience in design: with proven experience in Apparel

Qualifications:

• A Grade 12 Certificate/ Matric
• Diploma/Degree in Textile Design OR Bachelor Degree in Art

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We’re seeking a dynamic Marketing Manager to join our team and lead our Brand initiatives. If you are a resilient, efficient, and confident individual with a creative flair, this could be the role for you! 

As the Marketing Manager: Brand at Ackermans, you will be instrumental in shaping and enhancing the brand's identity and perception across South Africa. You will lead the development and execution of the brand strategy, ensuring alignment with business objectives and driving awareness, engagement, and loyalty among our target audience. In addition to overseeing content development and studio management, you will manage sponsorships, events, and influencer partnerships, as well as agency relationships and third-party providers.

KEY RESPONSIBILITIES:

• Brand Strategy Development: Lead the development of a comprehensive brand strategy aligned with the company's objectives, ensuring consistency and relevance across all touchpoints.
• Content Development and Studio Management: Oversee the development of content for all marketing collateral, including the website, social media channels, direct marketing materials, in-store point of sale and e-commerce platforms. Manage the content team, design team, and photography studio team to ensure high-quality, on-brand content creation.
• PR, Sponsorships and Events: You will play a pivotal role in managing Ackermans' public relations efforts. This includes developing and implementing PR strategies to enhance the brand's reputation, manage crisis communication, and cultivate positive relationships with media outlets and key stakeholders. You will work closely with PR partners and team to identify media opportunities, coordinate press releases and media interviews, and monitor media coverage to ensure accurate and favorable representation of the brand. By effectively leveraging PR initiatives, you will contribute to building trust and credibility for Ackermans among consumers and industry stakeholders. You will also identify and evaluate potential sponsorship opportunities and events that align with Ackermans' brand values and objectives. Negotiate and manage sponsorships and event partnerships to maximize brand exposure and engagement.
• Influencer Management: Develop and implement influencer marketing strategies to amplify brand messaging and reach new audiences. Identify and cultivate relationships with influencers and brand ambassadors, managing campaigns and partnerships to drive brand advocacy and awareness.
• Agency Management: Oversee relationships with external agencies and third-party providers, including advertising agencies, PR firms, and marketing agencies. Provide strategic direction and guidance to agencies, ensuring that their work aligns with brand objectives and delivers measurable results.
• Trend Analysis: Conduct trend research through Pepkor resources and analysis to understand consumer trends, competitor activities, and market dynamics. Use insights to refine brand strategies and identify opportunities for growth and differentiation.
• Integrated Marketing Communication: Develop and implement integrated marketing communication plans to drive brand awareness and engagement across various channels, leveraging sponsorships, events, and influencer partnerships effectively.
• Performance Monitoring: Establish KPIs to measure the effectiveness of brand initiatives and campaigns, monitoring performance metrics regularly and optimizing strategies based on data-driven insights.
• Cross-Functional Collaboration: Collaborate closely with internal teams, including marketing, merchandising, retail operations, and customer service, to ensure alignment and consistency in brand execution.
• Budget Management: Develop and manage the brand budget effectively, allocating resources to initiatives that deliver the highest ROI and impact on brand equity and perception.

JOB RELATED KNOWLEDGE AND SKILLS REQUIRED

Knowledge:

• Understanding of brand positioning, differentiation, and competitive analysis to develop effective brand strategies that align with the target audience and support business objectives.
• Knowledge of marketing principles and concepts, consumer behaviour, market segmentation, and marketing research methods.
• Understanding of consumer psychology and behaviour to anticipate and respond to evolving consumer preferences, motivations, and trends.
• Awareness of industry trends, market dynamics, and competitive landscape to identify opportunities for the brand.
• Deep understanding of brand identity elements (such as brand values, personality, voice, and visual identity) and brand architecture to maintain brand consistency and coherence.
• Knowledge of effective communication strategies and messaging techniques to convey the brand's story, values, and value proposition across various channels and touchpoints.
• Awareness of relevant legal and regulatory requirements related to branding, advertising, intellectual property, and consumer protection laws to ensure compliance and mitigate risks.
• Sensitivity to cultural nuances, diversity considerations, and global market dynamics to develop inclusive brand strategies and resonate with diverse audiences.
• Understanding of crisis management principles and practices to anticipate and mitigate potential brand crises, as well as to respond effectively in the event of a crisis to protect the brand's reputation.

Skills:

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Strategic thinking and analytical abilities, with a data-driven approach to decision-making.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and market conditions.
• Strong leadership skills to inspire and guide the brand team, fostering cross functional collaboration and driving results,
• A creative mindset to develop innovative and impactful brand campaigns that resonate with the target audience.
• Ability to collaborate cross-functionally with other departments such as marketing, product development, and sales to ensure brand alignment and integration.

• Given the dynamic nature of markets and consumer preferences, a senior Brand Marketing Manager should be adaptable and able to pivot strategies as needed.
• Experience in managing brand budgets effectively, allocating resources to maximize ROI while ensuring brand integrity.
• Continuously seeking opportunities for brand innovation and differentiation in the market to maintain a competitive edge.

QUALIFICATIONS:

• Bachelor's degree in Marketing, Communications, Business Administration, or related field.

EXPERIENCE:

Essential:

• Proven experience (15 years) in a brand management or marketing role, with expertise in sponsorships, events, and influencer management.
• Strong leadership and management skills, with experience leading cross-functional teams and external partners.
• 5 years at a Senior Leadership role managing departments in excess of 10 staff members

Preferred

• Previous experience managing a studio would be advantageous

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We're on the hunt for a trendsetter, analytical guru, and all-round fashionista to join our squad as a Buyer. Your thirst for product knowledge coupled with your eye for trends, is exactly what we’re looking for. If you're ready to bring your A-game and make an impact on the world of retail, hit that apply button now!

KNOWLEDGE required:

• Knowledge of SA’s retail clothing market, customers and competitors, an understanding of the fashion Retail Cycle, critical path & buying process
• Understanding of relevant trends with a flair/eye for acceptable product for your target market
• Relevant product knowledge with regards to styling and constructions and an understanding of product components
• Experience building ranges in Footwear departments
• Sound ability to analyse and work with numerical data
• Merchant skills & a sound trader mentality
• Passion for keeping up to date with the latest trends, styles and colors

SKILLS required:

• A sound ability to analyse and work with numerical data
• Merchant skills and a sound trader mentality
• Presentation skills
• A passion for keeping up to date with the latest trends, styles, colours
• Is competent in all the latest Microsoft applications
• Identify, distinguish, understand and assess colours, CAD approvals and strike offs engineer garments / products to achieve the desired value proposition

• Travel (overseas trips)
• Understand and interpret trends relevant to the product category
• Create a shared vision and to positively influence others
• Build ranges
• Communicate effectively at all levels both within, as well as outside the company
• Build and maintain mutually beneficial relationships with suppliers
• Effectively negotiate and secure win-win agreements with others

Essential:

• 3-5 years proven retail experience in the procurement of footwear 

Qualification:

• A Grade 12 Certificate/Matric
• A relevant qualification in Fashion Design, Textile Design / Clothing Production / Product Development /Merchandising or a related field would be an advantage