Facilitator at Telesure Investment Holdings (TIH)

Introduction

• Hippo Advisory has an exciting opportunity to create a conducive learning environment to encourage learning through interactive activities, thought provoking conversation and “real world” activities that encourage knowledge transfer, dot connect between the theory and the TIH work place and open conversation and feedback.
• Responsible for the effective preparation, facilitation and post learning impact support related to internal learning programmes and its key learning objectives.

Specification
Managing, maintaining and monitoring agent compliance against their DOFA date to RE, Full qualifications and CMS accreditation
Learning and Development Program Delivery

• Deliver face to face sessions or short courses and create context and conversation that allows learners to engage based on the topic.
• Be aware of others' reactions and understanding as to why they react as they do.
• Assess and adapt the learning method to suit the learners needs and ability to understand the content while still ensuring the integrity of the learning and programmes key outcomes.

Project and Program Stakeholder Engagement Develop and maintain productive working relationships with peers and seniors.

• Work with stakeholders to ensure learning is delivered in the most appropriate manner.
• Understand and actively engage with the LMS to assist the learning process. Build relevant and appropriate relationships with the learners as well as managers.

Learning and Development Program Design

• Design learning sessions to meet the requirements of a specified curriculum or to fill gaps in existing programs; develop and maintain relevant content and high-quality training resources to ensure high levels of learner engagement and achievement of learning outcomes.

Learning Needs Analysis

• Support the identification of learning needs by analyzing performance and competence data to identify gaps in relation to required levels; recommend priorities for Learning and Development interventions.

Business Requirements Identification

• Use available business relevant information to drive the learning within the classroom.
• Understand the current challenges facing business as well as the key objectives and strategies that TIH and the specific BU wants to achieve.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential.

Requirements
General Experience

• 2 to 4 years’ experience within an insurance environment as a facilitator
• (Essential); Experience in the Learning and Development industry
• (Advantageous); Operational experience in the Insurance industry

SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times.
By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements.
You further consent to the relevant information being verified.