Facilities & Maintenance Manager at IGrow Wealth Investments

• IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking Facilities & Maintenance Manager to join their team in Midrand, Gauteng.
• This is a senior role responsible for leading the Maintenance Department, overseeing all common area maintenance, managing contractors, and ensuring operational efficiency across our property portfolio.

To qualify for this position, you need:

• Proven experience in facilities or maintenance management (Sectional Title / HOA experience in the residential sector is advantageous).
• Strong leadership and team management skills.
• Experience managing contractors and supplier panels.
• Knowledge of building regulations and OHS standards.
• Financial and reporting skills (budgeting, job costing, monitoring expenditure).
• Experience with maintenance management systems (Red Rabbit advantageous).
• Excellent communication and stakeholder management.
• Valid driver’s licence and own vehicle.
• Willingness to travel to sites.

Duties and responsibilities include, but not limited to:

Department Leadership:

• Lead and manage Building Managers, Maintenance Administrators, and contractors.
• Set and monitor KPIs for response times, cost control, and service delivery.
• Conduct team meetings, performance reviews, and ongoing training.
• Implement and maintain maintenance policies and quality standards.
• Oversee facilities and maintenance tickets on CRM system and respond accordingly to overdue requests.

Facilities & Common Area Management:

• Oversee maintenance and upkeep of all common areas.
• Plan and manage preventative maintenance programmes.
• Conduct routine site inspections and compliance audits.
• Liaise with Managing Agents, Trustees and Portfolio Managers to resolve issues.

Contractor & Supplier Management:

• Manage and evaluate the approved contractor panel.
• Allocate work orders and monitor contractor performance.
• Ensure contractors maintain valid compliance documentation (COCs, insurance, tax clearance).
• Drive quality, compliance, and cost efficiency.
• Oversight labourers that may be utilised ad hoc for small maintenance projects.

Maintenance Operations:

• Oversee maintenance requests via the Red Rabbit platform.
• Manage quotations, job costing, and billing coordination.
• Provide updates to Portfolio Managers and monthly performance reports.

Onboarding & Quality Control:

• Conduct or review Quality Control Inspections (QCIs) during new scheme onboarding.
• Identify defects, obtain repair quotations, and ensure timely completion.
• Support scheme transitions with maintenance summaries.

Health, Safety & Compliance:

• Ensure that contractors are compliant with building regulations and OHS requirements.
• Maintain compliance registers for fire equipment, electrical certificates, and other regulated items.
• Implement contractor risk management protocols.