Facilities Manager - Office CPT at Growthpoint Properties

Key Performance Areas

Financial Management

• Preparation, Implementation, monitoring, and reporting on Capex and OPEX budgets.
• To monitor, investigate and report on optimum recoveries on all utilities, including the required meetings.
• Ability to read and track income statement movements, including analysis of accounting transactions.

KPI Management

• To optimise the life span of the buildings by determining the maintenance requirements and creating a maintenance plan within the allocated timeframes at optimal costs while continually re-evaluating. 
• To manage the implementation of planned maintenance activities and ensure ongoing execution by project managing the entire process. 
• To provide technical and operational support and assistance to the Portfolio. 
• To ensure compliance to statutory regulations, policies, and procedures by conducting inspections and liaising with tenants to assist with non-compliance. 
• Monitor BO installations, take-on inspections, and take-back inspections. 
• To project manage the refurbishments, redevelopments, additions, and redecorations of buildings. 
• To conduct building inspections to ensure standards are maintained.
• To identify opportunities to optimise the performance and efficiency of the building (i.e., water saving initiatives – greening initiatives) and to ensure the delivery of high value-add recommendations.
• Ensure proactive life cycle management of all assets within the Portfolio.
• Ensure year on year proactive maintenance planning of all assets within the Portfolio.
• Procurement – Align supplier management / procurement with GPT objectives.
• Leverage technology advances to ensure best practice implementation within the Portfolio.
• Assist with sustainability plan and roll out of initiatives.

Risk Management

• Ensure full adherence to the OHS requirements as outlined by the National Facilities Manager to minimize risk across the portfolio.  
• To ensure procedures are in place to mitigate and manage risk, ensuring buildings are compliant to prescribed legislation, implement corrective action when required.
• Oversee RIMS report compilation, proactively with the Building Managers team. 

People Management

• To manage and coordinate staff activities and deliverables (Building Managers, and Handymen), by ensuring compliance to policies, upskilling staff, and effectively using the company performance and development management system. To share all relevant information with the team as well as provide support (answering queries and providing advise).
• Assist in the recruitment of technical staff for the sector.
• Ensure statutory and compliance training is implemented across the portfolio.
• Ensure recruitment is done in line with the transformation policy
• Provide leadership and guidance to the team
• Set clear performance targets for the team
• Ensure performance management is done in a consistent way throughout the portfolio

Administration

• To perform administrative functions such as issuing of orders and processing of invoices in accordance with the company procurement policy. 
• To ensure timeous and accurate report writing.
• Oversee Growthpoint Maintenance Service Desk effectively and drive Statutory and Preventative schedules. Managing reports & follow up.
• Track SLA’s and ensure implementation thereof.
• Oversee Asset Register with Building Managers 
• Oversee Roof Schedules in conjunction with Building Managers.
• Oversee Sprinkler schedule in conjunction with Building Managers.
• Oversee SAPOA Records and Property Information schedules.
• Oversee Small Works Rates and facilitate the small works RFP.

Stakeholder Management

• To liaise with clients, responding to queries in quick turnaround times and generally manage the client-landlord relationship.
• To effectively manage service providers, to ensure effective and efficient service delivery in a cost-effective manner and in line with good business practices.
• Attend and manage KPA meetings with service providers. 
• Manage Performance management and KPIs of service providers. 
• Share knowledge and information across sectors and regions in improving collaboration.

Experience

• 10 years’ Facilities and Built Environment experience.
• Proven People Management experience 

Education

• BSc. Property Construction Studies / FM Management Degree and five years of experience with technical qualification such as Electrical \ Mechanical technician. 
• Green Building Accredited Professional or a relevant Built Environment Certificate plus