Faculty Officer III (P8) (Johannesburg Business School) at University of Johannesburg

Job description

• The Johannesburg Business School (JBS) educates educational practitioners at undergraduate and postgraduate level and conducts research in the business school environment. It strives to contribute significantly to ‘knowledge making for 21st century’ digital transformation.

Job Description:

• The Johannesburg Business School is recruiting a Senior Faculty Officer who will be responsible for (according to the needs of the faculty) a range of tasks associated with the academic life cycle of undergraduate and postgraduate students in relation to marketing, enrolment, applications, registrations, assessment, graduation and alumni support.

Roles and Responsibilities:

• Perform the function of Faculty Officer III, responsible for all aspects related to the student life cycle
• Manage application for Honours applications and student enquiries.
• Provide guidance on undergraduate applications.
• Ensure that the necessary preparation and testing has been done for registration for relevant qualifications.
• Plan, schedule, copy and arrange logistics related to examinations for the faculty on APK, DFC and SWC.
• Ensure that calculation criteria are correct for Faculty modules.
• Upload and import examination results for the faculty as well as processing mark changes and capturing sick/ aegrotat applications.
• Assist with graduations for the faculty. Identify and compile potential graduates list from progress reports. Assist with capturing of P7/P8 on 2nd block.
• Responsible for general administration related to Honours programmes and examinations for the faculty.
• Responsible for the Honours student life cycle and the administration related to it.
• Ensure the Academic Structure and Yearbook is correct for Honours qualifications
• Assist Faculty Officers and Departmental staff with relevant tasks Assist the HFA with risk management related to the operational Academic Administration activities.
• Execute operational Academic Administration activities as delegated by the HFA
• Assist students, Faculty Officers and Departmental staff when required.
• Provide good customer service to the relevant stakeholders.

Minimum requirements

• A Bachelor’s degree/equivalent qualification on NQF level 7.
• Two (2) to three (3) years of job-related experience
• Minimum of five (5) years’ experience in academic and student administration within a higher education environment
• At least two (2) years Supervisory experience
• ITS and MAMS experience with good interpersonal skills
• UJ Policies and procedure knowledge and experience as well as Academic Regulations experience
• Good knowledge of the Student Systems and Faculty rules and regulations
• Advanced computer literacy in Windows, MS Office (MS Word and Excel).

Competencies and Behavioural Attributes:

• Excellent time management skills, ability to multi-task and work in a high-pressured environment.
• Ability to work independently, exercise judgement, and maintain confidentiality.
• Proven track record of working on projects, from conception to successful completion.
• Demonstrate proactive approaches to problem-solving with strong decision-making capability.
• Ability to coordinate and facilitate committee meetings.
• Excellent communication skills (written and verbal) with a high level of proficiency in English and one other official South African language.
• Social perceptiveness and the ability to handle conflict situations in a diplomatic manner.
• Ability to work under pressure in a multi-campus environment.
• A proven track record of organizational skills and precision to detail in relation to academic administration in a higher education environment.
• Competency to facilitate an ethos of care and preferred student experience in a higher education environment.
• Versatile team player who will excel within a higher education environment.
• A proven track record of managing a team of academic administrators.
• A proven track record of organizational skills and precision to detail in relation to academic administration in a higher education institution.
• Ability to work under pressure in a multi-campus environment.
• Excellent problem solving and interpersonal skills.

Recommendations: 

• Knowledge of and experience with bursary finance budgets and bursary allocations.
• Knowledge of Faculty Higher Degrees Processes and associated committee administration.
• Knowledge and experience in managing the student life cycle of carousel model online qualifications.
• Knowledge of and experience managing timetable related procedures within a higher education environment.
• Extensive knowledge of UJ academic regulations, policies and business processes.