Faculty Student Advisor- Postgraduate (Temp) - Faculty of Education at University of Pretoria/Universiteit van Pretoria

RESPONSIBILITIES:

The incumbent’s key responsibilities will:

• Provide general student support to postgraduate students
• Provide support to the Deputy Dean: Research and Postgraduate Studies in all matters pertaining to Research and Postgraduate Studies
• Advise students on module choices, study paths and associated career options
• Provide academic advising services to postgraduate students in the Faculty through possible communication mediums such telephone, online platforms or chat applications
• Track students’ performance and direct them to available academic assistance
• Communicate with internal and external stakeholders
• Liaise with and direct postgraduate students to support structures at the University such as finance, student support, residence and others
• Liaise and support administrative personnel in the Faculty in terms of postgraduate bursaries
• Create a data base to monitor registered postgraduate student numbers and postgraduate student progress
• Co-ordinate activities during the orientation session for postgraduate students
• Conduct and coordinate academic support-related workshops to invited students i.e.  
• Postgraduate Support Sessions that are offered over the course of the year
• Assist and support academic staff with the Faculty Research Day – a platform for postgraduate students to showcase their research
• Work closely with staff in the Faculty to provide holistic support to students in need
• Assist with the establishment of holistic student engagement and support in the Faculty
• Identify ‘at risk’ students and prepare and conduct special sessions/tutorials for them and manage data on student interactions.

MINIMUM REQUIREMENTS:

• A Master’s degree in Educational Psychology or Psychology or Social Work
• Three years’ experience as a tutor, mentor or advisor at a tertiary institution

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

• Empathy and passion for improving the wellbeing of others
• Advanced level of skill in the use of Microsoft packages, Google Suite of applications and the internet, and a willingness
• The ability to analyse data and to learn and use technological tools competently
• The ability to analyse quantitative data
• A good understanding of the faculty curriculum
• Advanced Ms Excel skills
• Excellent time management skills
• Basic understanding of Higher Education Systems
• Ability to present workshops and conduct one-on-one interviews
• Excellent facilitation skills
• Ability to manage and follow through referred cases
• Excellent communication, organizational  and interpersonal skills
• Available to keep office hours