Festive Season Gift Wrappers at V&A Waterfront

About the Job

• A Gift Wrapper is responsible for gift wrapping customer purchases at the gift stations across the precinct. Gift Wrapping is an important element of the V&A Waterfront Festive Season consumer experience as it adds the finishing touch needed to make a gift purchased truly memorable.
• We therefore require the services of individuals that are customer-centric, obsessed with delivering a magical customer experience for every consumer.

Responsibilities and Duties

• Welcome and greet customers
• Wrap and decorate customers’ purchases with gift-wrapping paper, ribbons, bows, and tape in a professional manner
• Facilitate customer payments, cash, or card via a speed point machine
• Ensure that consumers queue in an orderly manner, not obstructing any shop’s entrances
• Ensure that your workstation is always clean and presentable
• Assume responsibility of gift-wrapping inventory and requesting of replenishments from management

Skills

• Basic understanding of customer service practices
• Proficiency in English
• Solid communication and interpersonal skills
• Customer service focus
• Basic administration skills
• Reliable attendance to fulfil shift requirements
• Friendly, helpful, confident, and engaging personality
• Attention to detail and creative

Requirements

• Must be a South African citizen
• Between the age of 17 and 25 years old
• Ability to work shifts between 15th of December to the 24th of December 2022 between 9am and 10pm daily
• Own transport is essential