Field Merchandising Manager | Gauteng at Managed People Solutions

Job Description

• Managed People Solutions is looking for a dynamic, results-driven Field Merchandising Manager to join our team in Gauteng! If you are passionate about leading teams, driving performance in trade, and delivering exceptional client service, this is your opportunity to make an impact.
• The Field Merchandising Manager will lead and manage the merchandising team in trade, ensuring all client and MPS KPIs are consistently achieved. This includes call cycle compliance, execution excellence, achieving call targets, training merchandisers, and managing client relationships.

Key Responsibilities

• Manage merchandising operations within budget, ensuring no overspending
• Ensure all client trade visits meet high standards of execution
• Deliver excellent customer service through effective communication and issue resolution
• Build and maintain strong client relationships
• Plan and manage call cycles to achieve monthly targets
• Lead, coach, and manage the merchandising team, including weekly meetings
• Oversee Repforce administration (store updates, surveys, and data accuracy)
• Spend sufficient time in trade supporting and developing merchandisers
• Monitor daily activity to ensure KPI and call target achievement
• Ensure vehicle inspections are completed and issues are escalated and resolved
• Align with sales teams and KAMs on promotional grids and execution
• Support the team in executing promotions according to client requirements
• Identify training needs and coordinate development initiatives
• Resolve escalated queries and operational challenges efficiently
• Stay updated on industry trends, challenges, and changes
• Provide accurate call data for invoicing by the 20th of each month
• Compile and present insightful reports to clients and management
• Assist with ad hoc projects as required

Requirements & Experience

• BCom in Business Management or a related field
• Minimum 2 years experience in a merchandising regional or national management role
• 3–5 year's experience in sales and merchandising within an FMCG environment

Knowledge of:

• Liquor Legislation
• Competition Act
• Consumer Protection Act
• Valid driver’s license
• Own reliable vehicle and willingness to use it for work purposes

Key Skills

• Strong leadership and people management
• Merchandising and operational expertise
• Excellent communication and relationship-building skills
• Strong organizational and problem-solving abilities