Field Sales Applications Engineer at Ann Swann Personnel Services

Key Responsibilities:

• Proactive Needs Identification: Engage with clients to uncover both apparent and latent needs, translating insights into inquiries for tailored solutions.
• Business Development: Lead initiatives to discover new opportunities for mechanical agitator applications within targeted industries.
• Advisory Role: Provide critical input to the application engineering team, aiding in the development of custom design proposals.
• Sales Support: Collaborate with the sales team to articulate the benefits of the company's equipment and facilitate deal closure.
• Onsite Technical Assistance: Offer expert guidance to clients, ensuring mechanical agitators align with operational needs and uncovering further opportunities.
• Complaints Management: Address and resolve customer complaints promptly, reinforcing client relationships and identifying additional business opportunities.
• Installation and Commissioning Support: Oversee installation and commissioning processes, ensuring seamless setup and identifying additional client needs.
• Support for Marketing: Provide technical writing and ideas for marketing opportunities, enhancing product visibility and understanding.

Daily Functions:

• Conduct targeted market research to identify business opportunities within niche markets.
• Visit clients for technical consultations, emphasizing the customisation and advantages of the company's solutions.
• Serve as a liaison between clients and internal teams, ensuring proposals and marketing materials are technically accurate and tailored to market needs.
• Support sales and marketing teams by providing technical insights, facilitating negotiations, and highlighting the company's value proposition.

Qualifications:

• Bachelor's degree in mechanical engineering or equivalent experience, with a strong understanding of mechanical agitator technology.
• Demonstrated experience in working with mines and mineral processing plants in Africa.
• Ability to uncover client needs and effectively communicate the value of tailored solutions.
• Proficient in collaborating with engineering and marketing teams to develop proposals and promotional materials.
• Exceptional communication, negotiation, and relationship-building skills.
• Willingness to travel extensively across Africa.
• Fluency in English (proficiency in Swahili or French considered a plus).