Financial Advisor - Pietermaritzburg at Liberty Group South Africa

Job Overview

A confident, driven and opportunistic individual is required to offer financial solutions and benefits to clients and in ultimately growing the business. This position entails effectively analyzing a client’s needs to provide advice on suitable solutions from a predefined package of benefits. 

Job Objectives:

• To manage the long-term relationship between Liberty@Work and the client, not only to meet the clients’ evolving needs but also to position Liberty as the market leader and enhance the reputation of the organization.
• Identify opportunities to contribute to the growth of the organization.
• Adhere to policies, procedures and legislative requirements in order to ensure compliance.
• Continuously review client portfolios to re-assess their needs and make recommendations and add value to clients.
• Constantly update own knowledge and expertise in line with products and market and industry trends.
• Perform reporting to keep the business updated of progress.

Stakeholders:

Internal:

• Exposure to fraud interventions internally to stay compliant with policies and legislation.

 External:

• Clients, including (but not limited to) government departments, work sites, individuals and lower- to midmarket segments.

Role Requirements:

• Laptop or Tablet (essential)
• Drivers license

Qualifications:

• Grade 12 (essential)
• FAIS recognized qualification within 6 years of DOFA
• RE5

Technical Skills:

• Awareness of the industry and financial standings.
• Good understanding of the current market and trends.
• Adherence to internal and legislative policies and procedures.
• Ongoing customer service to endorse current relationships.
• Presentation abilities in participating in formal and informal engagements.

Knowledge:

• Sound knowledge of the industry to display a broad awareness of trends and risks.
• Excellent understanding of the financial industry in order to provide fit solutions based on a client’s financial needs.

Experience:

• Telephone and face to face sales experience (Desirable)

Competency

Verbal and Written Communication

• Able to express ideas fluently by speaking clearly and articulating self. Speaks with confidence, whilst projecting credibility and making a good impression.
• Responds effectively when communicated to and responds appropriately to the situation.
• Also involves expressing ideas fluently by communicating clearly, succinctly and correctly in writing.
• Avoids the unnecessary use of jargon or complicated language, writes in a well-structured and logical way and structures the information to meet the needs and understanding of the intended audience.

Integrity

• Demonstrate integrity by adhering to ethics and values. Honest, reliable and trustworthy and uphold strong moral principles.
• Avoid compromising the organization by showing deviant behavior or behavior that can compromise the integrity of the organization.

Interpersonal Skills

• Generally getting along with most people.
• Comfortable to engage with others in a skillful manner.
• Able to manage conflict effectively and while being assertive, still demonstrate respect for others and listen to the opinions of others.

Resilience and Stress Tolerance

• Able to work under pressure and remain resilient despite setbacks, challenges or demands.
• Maintains a positive outlook at work and keeps emotions under control during difficult situations.

Flexibility

• Flexible in adapting to changing circumstances, new ideas or different people.
• Tolerates ambiguity and change and demonstrates an interest in new experiences.

Drive and Commitment

• Driven to achieve results and is likely to work towards stretching goals with enthusiasm.
• Will actively work towards achieving objectives and remove any obstacles that will prevent the successful achievement of goals.
• Demonstrates commitment to role objectives, department and the wider organization.

Persuasiveness

• Gains clear agreement and commitment from others by persuading, convincing and negotiating.
• Able to promote ideas on behalf of oneself or others to get buy-in and makes a strong personal impact and positive impression on others.

Client Centricity

• Focuses on customer needs and satisfaction.
• Tries to understand the needs of the client and consistently delivers in line with agreements.
• Always puts the client first and manages their expectations if unrealistic.

Following Instructions and Procedures

• Appropriately follows instructions from others without unnecessarily challenging authority.
• Follows procedures and policies and keeps to schedules.
• Arrives punctually for work and meetings and demonstrates commitment to compliance.

Learning Potential

• Able to rapidly grasp tasks and information and demonstrate an immediate understanding of the information.
• Applies the information to work situations or challenges faced in an effective manner.

Planning and Organizing

• Able to effectively plan own work and the work of others, by setting clearly defined objectives, planning activities and projects in advance and taking account of possible changing circumstances.
• This includes identifying and managing the relevant resources needed to accomplish tasks.

Relationship Building

• Easily establishes good relationships with others and is able to relate to people at all levels of the organization.
• Able to build wide and effective networks of contacts to advance work objectives and brings warmth to relationships with others.

Business Acumen

• Demonstrates an understanding of business management practices.
• Aware of market trends, business opportunities and commercial information, including financial awareness.