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  • Posted: May 27, 2022
    Deadline: Not specified
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    The hearX Group offers the world's first clinical smartphone hearing test solutions. Our award-winning products are used in over 25 countries. Our aim is to impact on an individual, community and global level by creating sustainable, smart solutions for hearing health for everyone.
    Read more about this company

     

    Financial Business Analyst

    Job Purpose: 

    The Business Analyst will take ownership of assigned products/processes in the financial department.  They will be responsible for handling project aspects including data analysis, project scoping and implementations, business models, specifications, progress tracking, management of resources and team capacity.  They will increase company profitability by driving success by designing efficient and scalable systems/initiatives and ensuring on-time and on-budget delivery thereof.

    REQUIREMENTS
    Minimum education (essential):

    • BCom Financial related Degree  /  Bsc Information Technology  / BEng Industrial Engineer

    Minimum applicable experience (years):

    • 3-4 years minimum

    Required nature of experience:

    • Business Analysis and project management within the financial services/debt collecting/finance industry
    • Development of projects, initiatives and  system specifications 
    • Business intelligence
    • Reporting on data 
    • Requirement gathering and documentation 
    • Project Management

    Skills and Knowledge (essential):

    • Excellent computer proficiency (especially in MS Office Excel).
    • Report and proposal writing skills.
    • Business Process design.

    COMPETENCIES
    Essential Competencies:

    • Examining information
    • Documenting facts 
    • Providing insights
    • Making decisions
    • Managing tasks
    • Producing output
    • Taking action 
    • Pursuing goals

    Important Competencies:

    • Adopting practical approaches
    • Exploring possibilities
    • Convincing people 
    • Articulating information
    • Directing people 
    • Conveying self-confidence
    • Showing composure
    • Resolving conflict
    • Embracing change
    • Inviting feedback
    • Meeting timescales 
    • Checking things

    KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
    Business Analysis (60%)

    • Collections portfolio analysis and monitoring (incl. roll rates, LGD’s and PD’s, propensities, forecasting of collections and cash flows.
    • Craft and implement financial collections strategies and processes.
    • Data management, integration and architecture to enable rapid and accurate reporting across multiple systems.
    • Agent performance, efficiency and effectiveness analysis and reporting.
    • Multi-task on a suite of projects and strategies, all within different stages of development and implementation.
    • Create SOP and best practices within the contact centre and collections systems and processes.
    • Compile intuitive system and specification design, in terms of researching, consulting and analysing needs.
    • Compile relevant specifications documents, UX, UI designs, wireframes and test cases.
    • Effective system testing and approval, including the management of release notes and effective communication with stakeholders on changes and/or improvements.
    • Work with front-end, back-end and mobile developers, marketing, sales, research and design departments to ensure a holistic management process of project management.
    • Identify technology limitations and deficiencies in applications and associated processes, procedures and methods within the department.
    • Continuous improvement of existing systems and processes within the department.
    • Identify issues, bugs, and bottlenecks and devise solutions to these problems within the department

    Business Processes and Strategy (20%)

    • Business process improvements, operationalization and optimization.
    • Develop strategies for the implementation of initiatives and projects.
    • Risk analysis and mitigation.
    • Effective stakeholder management (both internal and external)

    Record-Keeping (20%)

    • Compile relevant records as is necessary for compliance.
    • Accomplish objectives by establishing plans, budgets and results; reviewing progress and making mid-course corrections to ensure optimal outcomes. 
    • Efficient and effective reporting on strategies, prioritisation and tasks to Line Manager.
    • Efficient and effective reporting on performance of products and systems.
    • Take personal ownership for projects/products/systems and work quality as well as contributing to team development and the hearX ecosystem as a whole

    Method of Application

    Interested and qualified? Go to hearX Group on hearxgroup.simplify.hr to apply

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