Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
WHAT WILL YOU DO?
This position manages a group of client facing sales consultants/learners. All consultants and managers are in advice giving positions and are Reps on the Santam Rep register in terms of FAIS legislation. The role address and effectively manage all client escalations and complaint resolution.
The successful incumbent should be able to conduct staff coaching and implement corrective actions. Understand productivity metrics and lead the team to achieve client centric metrics and achieve the productivity targets. Furthermore, assist with applying discounts to policies within a predefined framework and hold staff accountable for process adherence.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
Qualifications and experience
Skills and knowledge
PERSONAL ATTRIBUTES
Build your CV for free. Download in different templates.
Join our happy subscribers