Flight Planning & Meteorologist Specialist at World Fuel Services

Key Responsibilities:

• Computing and preparing flight plans for upcoming trips
• Analyzing, interpreting, and evaluating meteorological information to determine potential hazards to flight safety and determine proper routings
• Using advanced knowledge of meteorology in preparing weather packages for upcoming trips
• Using advanced knowledge of flight planning in preparing the flight plans and packages for upcoming trips
• Ensuring flight packages are delivered to the proper emails, faxes, or both in a timely manner
• Confirming receipt of flight packages with the client, the handler, and/or the hotel
• Loading aircraft into Navtech or other flight planning system(s)
• Building routes in Navtech or other flight planning system(s)
• Provides expert level of support and consultation to WFS customers

Additional Responsibilities: 

Assisting in day-to-day operations requirements such as but not limited to the following when demand dictates:

• Ground handling, operational permits, slots, Flight following, hotels, and transportation
• Customs services including customs arrangements, Canpass form preparation and submission and arrangement of Border Overflight Exemptions
• Loading and maintaining trips in the Falcon system
• Loading Trip Cost Estimates into the Falcon system
• Assisting with fuel quotes and/or arrangements after normal business hours
• Quality assurance for “owned” trips
• Part of the operations phone and communications rotation - responsible for assisting with all incoming operational communications, including phone calls, faxes, emails and SITA/AFTN traffic
• Must have a firm knowledge of WFS’s products and services and be able to effectively market them to customers
• Performs other duties as may be assigned by management
• Helps other employees to accomplish Colt company goals
• Working Hours: as determined by the Sr Director Global Operations

The Individual

• Minimum education certificate at level 12 matric certificate is required.
• Knowledge of ATC regulations and understanding of flight planning systems.
• Ability to act in situations with confidence, assertiveness, tact, and diplomacy
• Ability to deal resolutely with sensitive issues; methods and techniques used in persuasion and negotiation of conflicts and problems
• Ability to maintain a professional demeanor in stressful situations and negotiations
• Ability to partner with other departments and interact effectively with employees at all levels of the organization
• Strong customer services skills and experience is essential.
• Strong organizational skills are essential.
• Strong oral and written communication skills in English is essential.
• Strong stakeholder management skills and team working skills are essential.
• The ability to speak Afrikaans alongside English is desirable.
• The ability to process data quickly and accurately is essential.
• Strong IT skills across the MS Office product suite is essential.
• The ability to work independently with minimal supervision is essential.
• Ability and willingness to work across a shift plan than covers day, night and weekend working is essential.