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  • Posted: Dec 8, 2023
    Deadline: Not specified
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    Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience. Our sports betting site features a large variety of events and markets to bet on, with expert bet...
    Read more about this company

     

    Food And Beverage Branch Manager - Durban

    You Bring:

    • Food & Beverage industry experience
    • Valid Driver’s License

    A Bonus To Have:

    • Food & Beverage Qualification

    What You’ll Do For The Brand:

    • Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas.
    • Ensure internal F&B processes are followed.
    • Ensure the GAAP system is up and running at all times.
    • Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area.
    • Ensure the cutlery and crockery is clean and in good condition for use by customers.
    • Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
    • Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
    • Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
    • F&B branch cost and budget management to ensure maximum profitability. Financial management of F&B targets for the branch, cash and stock control.
    • Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock.
    • Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
    • Maintain accurate record of stock (food and equipment/ inventories/crockery/ cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective action and intervention.
    • Ensure stock control, stock reconciliation, stock recording and stock reporting is accurate and well managed. This includes front and back office stock.
    • Schedule resources and assign duties taking into account busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
    • Manage all Food and Beverage staff at the branch. This includes Stock Controller, Store men, F&B
    • Supervisors, and management of the waitrons/bartenders/cashiers as well as kitchen staff which includes  chefs/grillers/kitchen coordinators/scullers etc.
    • Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
    • Establish standards for optimal staff performance and conduct performance reviews.
    • Ensure poor performance management takes place with staff that underperform.
    • Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
    • Ensure timeous submission of daily, weekly, monthly F&B reports.
    • Work closely with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that F&B experience attracts and retains customers/punters.
    • Any other ad-hoc functions as requested by management.

    Method of Application

    Interested and qualified? Go to Hollywoodbets on hollywood.simplify.hr to apply

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