Food and Beverage Manager (BM_F&B) at Dream Hotels & Resorts

Job Overview:

• As a Food and Beverage Lead, your primary responsibility is to oversee and manage all aspects of the food and beverage operations within the Blue Marlin All-inclusive Seascape Resort.  

Key focus areas are:

• Menu Planning and Development: Collaborate with chefs and culinary team to create menus that appeal to customers, align with the establishment's concept, meet budgetary requirements, and comply with food safety regulations.
• Purchasing and Inventory Management: Source and purchase food, beverages, and supplies, negotiate with vendors, manage inventory levels, and ensure cost-effective purchasing practices while maintaining quality standards.
• Team Management: Recruit, train, schedule, lead, and motivate food and beverage service team members, including waiters, bartenders, kitchen teams, and other personnel, to provide excellent customer service.
• Customer Service: Ensure high standards of customer service are maintained by interacting with guests, addressing feedback and complaints, and resolving any issues that may arise during service.
• Quality Control and Compliance: Monitor food preparation, presentation, and service to ensure quality and consistency, as well as compliance with health, safety, and sanitation regulations.
• Financial Management: Develop and manage budgets, analyse financial reports, track expenses, and implement cost-control measures to maximize profitability and achieve financial targets.
• Event Planning and Catering: Coordinate and oversee food and beverage services for events, conferences, weddings, and other special occasions, ensuring that client expectations are met and that events run smoothly.
• Marketing and Promotions: Collaborate with the Resort Custodian, marketing and Sales team to develop strategies to promote food and beverage offerings, drive sales, attract customers, and enhance the overall dining experience.
• Vendor and Supplier Relations: Build and maintain relationships with food and beverage suppliers, negotiate contracts, monitor performance, and seek opportunities for partnerships that benefit the establishment.
• Trends and Innovation: Stay informed about industry trends, new technologies, and innovations in food and beverage service to continuously improve offerings, stay competitive, and meet customer preferences.

Theoretical Knowlledge and Qualifications:

• Diploma or degree in Hospitality Management or related field 
• Proven food and beverage leadership experience of more than 3 years in a 4-star establishment
• Proficiency in MS office - Word, Excel & Outlook, Restaurant management software, POS, Preferably HTI with Pluspoint, Plus Central and Apex