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  • Posted: Apr 23, 2026
    Deadline: Not specified
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  • Mama Shelter is bringing its vibrant, affordable, and "irreverent" lifestyle hospitality brand to South Africa for the first time with Mama Shelter Cape Town, scheduled for the City Park building on Bree Street. Developed with Kasada, it will feature 127 hotel rooms, 68 branded residences, restaurants, and "Mama Play" spaces.
    Read more about this company

     

    Food & Beverage Director

    Job Description

    THE MISSION

    • You are the heartbeat of Mama’s dining and drinking experiences  — the creative force behind every restaurant, bar, and social moment.
    • As our Director of Food & Beverage, you don’t just run outlets—you create energy, atmosphere, and unforgettable experiences that keep guests coming back for more 
    • You lead from the floor, not the office, turning every service into a show and every team member into a performer 

    Here’s what you’ll be responsible for:

    F&B Visionary 

    • Define and deliver a bold, creative, and commercially strong F&B strategy aligned with Mama’s lifestyle concept
    • Bring innovation to menus, concepts, events, and activations

    Experience Curator 

    • Create vibrant dining and bar experiences that reflect the energy of Cape Town and Mama’s brand personality
    • Ensure every guest experience is memorable, social, and shareable

    Operations Leader 

    • Oversee all F&B outlets including restaurants, bars, events, and in-room dining
    • Ensure smooth daily operations, high service standards, and consistency across all venues

    Commercial Driver 

    • Maximize revenue, profitability, and cost control across all F&B operations
    • Monitor performance, budgets, and KPIs while driving sustainable growth

    Team Inspirer 

    • Lead, coach, and develop large, diverse F&B teams
    • Build a high-energy, motivated culture focused on service excellence and personality

    Collaboration Champion 

    • Work closely with Culinary, Rooms, Sales, and Marketing teams to create integrated guest experiences
    • Align F&B activations with hotel events and brand storytelling

    Quality & Standards Guardian 

    • Maintain Mama’s signature standards across service, product, presentation, and ambiance
    • Ensure consistency while keeping creativity alive

    Event & Activation Leader 

    • Drive events, pop-ups, themed nights, and activations that position Mama as a social hotspot
    • Make every moment visible, exciting, and profitable

    Qualifications

    MADE FOR YOU… ONLY IF 

    • You have strong senior Food & Beverage leadership experience in hospitality 
    • You come from lifestyle, luxury, or high-volume experiential brands 
    • You are a natural leader who inspires, motivates, and develops large teams 
    • You are commercially sharp with strong understanding of revenue, cost control, and profitability 
    • You thrive in fast-paced, high-energy environments 
    • You are highly operational and love being present on the floor 
    • You have strong communication and stakeholder management skills 
    • You are creative, innovative, and passionate about guest experience 
    • You can manage multiple outlets, concepts, and activations with ease 

    YOUR LITTLE EXTRAS 

    • Pre-opening experience? Big plus 
    • Multi-outlet or lifestyle brand experience? Even better 
    • You know how to turn F&B into a destination, not just a department 
    • You bring bold ideas, energy, and Mama personality every day 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Mama Shelter on careers.accor.com to apply

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