Forms Designer at Absa Group Limited (Absa)

Job Summary

• The purpose of this role is to design and typeset Forms and documents for Docfusion and Sharepoint and provide an effective service whilst conforming to the governance and methodologies of Forms Management, Info Classification, Brand andMarketing requirements in a professional manner for the Group / Subsidaries and Joint Ventures in order tocontribute to improved service delivery.

Job Description

Key Accountabilities

Accountability: Design and typeset on-line and printed Forms / Templates

• Perform all agreed typeset and workflow related functions on the Insight and Docfusion systems in accordance with departmental processes, methodologies and governance within agreed SLA’s.
• Verify and maintain metadata and correctness of original request.
• Analyze and verify business requirements by applying logic, understanding and professionalism when required to design and typeset Forms / Templates on Docfusion / Quack or for printed items.
• Design and implement the visual components of various types of Documents /
• Forms / Templates verifying compliance to Visual Identity and associated financial services regulations.
• Facilitate all aspects of design assignments to new, updates and Form / Template reviews on Docfusion and P&P Sharepoint according to change request via an2 online workflow, within agreed timelines and costing estimates to provide an effective typesetting service from Forms Management.
• Engage with subject matter experts internally (e.g. Absa Brand Management and other internal role-players and vendors, where applicable, during the design process to ensure compliance to Group and Form Management standards.
• Create and typeset (based on client's request) according to SLA’s and Forms governance.
• Develop a close working relationship with stakeholders (e.g. Barclaycard, Avios Departments) to facilitate the identification of designs and themes, as well as support with other queries to ensure integrated and co-ordinated delivery and superior customer service - aligned with Absa values.
• Respect, co-operate and work well with others in the pursuit of the team goals to ensure effective development and maintenance of functional relationships with all identified parties.

Accountability: UAT and Production Support

• Participate in User Acceptance Testing as and when required for departmental projects, small enhancements and SWR changes.
• Test all the identified test cases and scenarios on the AIS systems to support an effective implementation of the Forms Management on-line workflow.

Accountability: Governance and Compliance

• Implement the Group’s governance rules and statutory regulations and follow industry standard application development techniques and practices relevant to Forms Management.
• Understand and comply with processes, control requirements and risk management frameworks that have been designed for Forms Management (e.g. Visual Corporate Identity, Images, Logos) to ensure adherence to the Group’s confidentiality and process principles.
• Identify and resolve quality issues and problems (e.g. Registration of colours, utilisation of non-approved or incorrect positioning of colours), which include (Footers and Header and Information Classification), encountered with internal process on Docfusion and/or external process with Outside Vendors to Point SA(Sourcing of print providers) in order to escalate to Manager: Forms Management.
• Confirm quality of printing material by approving colour proof received from contracted Vendors on printed Forms / Templates / Cheques and Deposit slips prior to printing of the required order.
• Adhere to the control requirements related to physical and systems access control, as well as information security requirements.
• Comply with internal policies (e.g. gift register), procedures and guidelines for GMCA.
• Adhere to Absa's compliance requirements.
• Complete compliance tests timeously.

Accountability: Disaster Recovery

• Participate and adhere to the Disaster Recovery requirements as per BCM plan.
• Accountability: Collaborate and Research
• Stay abreast of knowledge and skills relevant to the level and area of work, as well as actively seeking to attain those skills and knowledge required for the next level of work.
• Recommend changes to the way of work in accordance with best practice industry standards.

Accountability: Reporting

• Attend regular status meeting with Manager: Forms Management to provide
• feedback on progress in terms of objectives, accountabilities, projects and other work related activities.
• Produce reports on a monthly and adhoc basis for management.
• Complete the Gift Register for the receipt of gifts and provide monthly feedback.
• Validate personal details regularly to verify that contact details are correct in case of BCM.
• Perform all other duties as reasonably assigned.

Experience and Education Required

• Five (3-5) years’ experience in Financial Service Industry with exposure to Products and Services.
• Solid expertise in InDesign systems and typesetting
• Five (3-5) years’ experience in advanced MS Word, CS 6 and higher, Photoshop.
• Docfusion experience will be an advantage
• Relevant National Diploma or equivalent NQF level 5 qualification

Knowledge & Skills: 

• Negotiation & Influencing skills
• Relationship management and networking
• Good innovative and creative ability with quality / excellence mindset
• Ability to work independently with internal clients and external suppliers
• Working in a team
• Time Management
• Communication - Verbal and written
• Knowledge of reproduction and printing procedures

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)