Current Openings at Absa Group Limited (Absa)

Job Summary

• To imbed effective Operational Risk Management (ORM) practices within the Business Unit (BU) and to effectively implement Absa Group ORM policies and framework. Contribute to establishing and maintaining an integrated and effective risk management framework where risks are identified, quantified and managed on a consistent basis via the specialised risk management execution framework. Provide technical ORM expertise and advice to Leadership and all stakeholders in the BU.

Job Description

Key deliverables will be to:

• Coordinate key activities to sustain as Satisfactory Control Environment. This involves coordinating activities of Principal Risk and related Sub Risks subject matter experts to keep the risk profile within acceptable thresholds.
• Managing the critical process refresh exercise, driving issues management and risk event management.
• Conducting Root Cause Analysis and Lessons learnt for material risk events/issues and monitor business remediation.
• Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues
• Running appropriate risk governance forum and report appropriately on risk outcomes as may be necessary.
• Building and maintaining effective relationships with key stakeholders, which includes the first line of defense (1LOD) colleagues in business, Principal and Sub risk SME's, second line of risk partners in the Risk and Compliance functions and internal audit and other assurance providers.
• Developing and monitoring KRI's to ensure monitoring of the key risks facing the business where these need to be supplemented.
• Drive adherence to applicable Policies, Procedures and Regulations.
• Drive any risk deliverables that may be required to demonstrate that the business is embedding ORRMF, Conduct Risk and Fin Crime Risks and any elements from the Enterprise Risk Management Framework that impact this function.
• Promote risk and control awareness and work with stakeholders to develop and embed the understanding of the importance of risk and mitigation plan

Education:

• Bachelor`s Degrees and Advanced Diplomas: Internal Audit, Risk Management (Required)

Experience:

• 3-5 years’ experience in an Operational Risk Environment.

Knowledge and Skills:

• Analytic, report writing, risk & control assessment, stakeholder management, assurance

Technical Competencies:

• Keen eye for detail
• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Be able to prioritize and work under pressure
• Apply analytical and critical thinking
• Assertiveness

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

DevOps

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People

• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Risk & Governance

• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Skills and Experience Required:

Cloud & DevOps 

• Experience with AWS services (Lambda, S3, API Gateway, RDS, IAM, etc.). 
• Experience with GitHub for version control and CI/CD pipelines. 
• Understanding of security best practices in cloud environments. 

Backend Development 

• Proficiency in Java and TypeScript with experience in backend frameworks such as NestJS, Express.js, Spring Boot, or any other TypeScript/Java-based framework. 
• Experience building scalable RESTful APIs and microservices. 

Frontend Development 

• Expertise in Angular and TypeScript. 
• Strong understanding of responsive UI design and state management. 

Database Management 

• Experience with PostgreSQL and Microsoft SQL Server (MS SQL). 
• Ability to design and optimize database schemas and queries. 

Nice to Have 

• Experience with serverless architectures and event-driven programming. 
• Familiarity with containerization (Docker, Kubernetes). 
• Strong problem-solving and debugging skills. 
• Familiarity with Infrastructure as Code (IaC) (Terraform, CloudFormation, or AWS CDK). 

AI & Automation 

• Experience with GitHub Co-pilot Studio and AI-driven development. 
• Understanding of AI/ML integration into applications is a plus.  

Education

• Bachelor's Degree: Information Technology

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Job Summary

• Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case)

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)

• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

Education

• Bachelor's Degree: Information Technology

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Job Summary

• To support and optimize automated transaction monitoring systems using relevant data and analytical tools, while having a firm understanding of the financial crime regulatory environment.

Job Description

Stakeholder Engagement and Relationship Management:

• Build and maintain relationships with internal and external stakeholders, including Corporate and Investment Banking (CIB), Retail, Relationship, Business Banking, and Product Solutions Clusters.
• Collaborate with Absa Regional Operations (ARO) Money Laundering Reporting Officers (MLROs), technology teams, and project teams to enhance team effectiveness.

Optimization of Systems and Processes:

• Implement capabilities for ongoing optimization of NetReveal rules, focusing on measurable improvements (e.g., false positives, conversion rates).
• Create dashboards for alert generation and SLA tracking to support data-driven decision-making.
• Ensure all processes within the Customer Regulatory Reporting and Support team are documented and formalized.

Regulatory Compliance and Reporting:

• Map transaction codes to ensure compliance with regulatory requirements, including periodic updates and confirmations by relevant countries.
• Provide accurate and timely responses to regulatory information requests.
• Support Assurance and Audit teams by supplying requested information promptly.

Efficiency Improvements:

• Deliver tangible improvements in efficiencies within the Customer Monitoring and Review team.
• Implement a streamlined process for managing change requests, ensuring all requests are logged, approved, and implemented effectively.

Issue Management and Troubleshooting:

• Perform troubleshooting for incidents and escalate issues when necessary.
• Maintain service level agreements (SLAs) with stakeholders to ensure accountability.

Collaboration with External Vendors and Stakeholders:

• Engage with third-party suppliers/vendors to enhance the effectiveness and efficiency of the team.
• Fully embed available tools and systems to improve operational effectiveness.

Proactive Ownership and Innovation:

• Take initiative in managing Intelligence and Surveillance (I&S) responsibilities.
• Drive innovation and implement enhancements that optimize team processes and outputs.

Experience Required

• Experience in building, creating, and maintaining transaction monitoring rules, with hands-on transaction monitoring experience considered a strong advantage
• Strong knowledge of AML regulations, compliance frameworks, and financial crime typologies.
• 3 - 5 Years Experience with AML transaction monitoring systems (e.g., NetReveal).
• 3-5 Years experience years in business process optimization roles (beneficial)
• Knowledge of data analytics would be highly advantageous
• Solid understanding of financial crimes, including money laundering, terrorist financing, and fraud schemes
• Proficiency in managing financial crime systems, including transaction monitoring software
• Strong analytical skills with the ability to interpret complex data and identify patterns indicative of suspicious activities
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external vendors
• Proven ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively

Education

• Bachelor`s Degrees or Diploma: Computer Science, Information Technology, or related
• Certificate in Power BI

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

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Job Summary

• Lead a team of Analysts in the Intelligence & Surveillance area in support of the Senior Manager to ensure that transaction monitoring and reporting are performed in accordance with regulation, legislation, policy and standards.

Job Description

Accountability:  Operational Support and Coordination

• Manage investigations relating to Anti Money Laundering by ensuring that the required SLAs are achieved and take appropriate action to ensure that these timelines are met
• Assess investigation findings in order to establish trends and escalate all issues of a significant nature to the Manager on a timely basis (as and when these occur) and through various meetings and reports (content presentation, accuracy, quality and completeness are important)
• Ensure that the team’s investigations are of high quality, accurate and contain value adding conclusions for the relevant investigation, by conducting quality assurance/reviews.
• Collate appropriate, accurate and reliable MI to effectively manage compliance risks
• Evaluate and challenge information received from stakeholders with the objective of achieving continuous improvement in compliance
• Make meaningful recommendations for the various types of investigations. This will include, but is not limited to systems/people/processes
• Inform and implement of any suggestions or proposals to enhance investigative methodologies
• Inform management immediately of any new trends which have been identified during investigations for further escalation to stakeholders

Accountability:  People Management

• Supervise a team to ensure effective daily operations.
• Allocation and alert management
• Support the TM Manager to develop a high performing team by conducting daily huddles, weekly team meetings and monthly one-on-one sessions
• Performance and Consequence Management, when required
• Coach and mentor team members
• Establish and maintain a succession plan for the team
• Review leave plans in place and make recommendations to the line manager to adjust the plans if required. Review leave captured on the HR employee system to ensure that all leave was captured.
• Drive participation in departmental Citizenship initiatives

Accountability: Reporting and Governance

• Report and escalate all AML compliance risks and issues arising from businesses promptly and appropriately in accordance with Group and local legal and regulatory requirements
• Inform management regarding AML compliance matters which may pose financial or reputational risks for the business
• Respond promptly to information requests from the Regional MLRO, Country MLRO’s and  Financial Crime Units
• Provide appropriate information to management on a daily, weekly and monthly basis by collating appropriate, accurate and reliable MI relating to key risk indicators
• Understand and manage risks and risk events (incidents) relevant to the role.

Accountability:  Stakeholder Management

• Support the Manager by ensuring the effective coordination of information on a continuous basis
• Build and maintain meaningful relationships with in-country Financial Crime teams (for example MLRO’s and HOC) with the aim of understanding their needs
• Implement established escalation processes for significant issues and concerns raised
• Maintain professionalism and business ethics in all verbal and written communication with stakeholders.
• Discuss emerging or current issues with local and in-country teams and escalate or resolve these issues where possible

Education and experience required

• Legal or Governance, Risk management, Investigations or Compliance qualifications
• Minimum of 3 years’ experience, preferably in AML/ Compliance/ Investigations and a combination of banking

Knowledge and skills: 

• Specialist knowledge of AML Policies and procedures, particularly Transaction Monitoring
• Ability to conduct and take ownership of the end to end Transaction Monitoring quality assurance
• Advanced user of Microsoft Office, particularly Excel, PowerPoint, Outlook.
• Good understanding of banking products and services

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Utilise technology and applied learning in a virtual Omni-channel environment, providing superior and seamless customer experience in an efficient and cost-effective manner, by performing banking duties and overseeing the financial activities for Private Wealth clients.

Job Description

Accountability: To build customer relationships in the preferred market segments:

• To own the primary relationship with our clients by being the client’s main contact point and to work collaboratively with specialists (ie actioning leads from the Existing Client Management team) to ensure that our clients experience the full spectrum of our value proposition.
• To ensure that you achieve the required contact strategy relevant to your portfolio based on client segmentation of your bespoke portfolio.
• To respond and execute on immediate client requests, ensuring you fully understand your clients’ needs.
• To secure new business through interaction with current and prospective clients and leads generation and ensure new clients are fully on boarded.
• Ensure retention of clients by applying appropriate remedial actions where appropriate.
• Consistently achieve customer satisfaction scores as per agreed threshold by ensuring that customers are appropriately serviced in line with our value proposition.
• To work seamlessly with the sales support team in ensuring that they are enabled to support you in your portfolio.

Accountability: Deepen relationships with our customers through meeting their individual needs and achieving the required income from each portfolio.

• Prepare weekly for performance discussions with People Manager to review client contact plans, opportunities, successes and support required.
• To review and negotiate pricing structures with clients, in line with the Absa Pricing policy to ensure that the product profitability is managed optimally.
• To effectively cross and up sell the appropriate products within the respective campaign management parameters to clients, ensuring that all requirements in terms of FAIS (Financial Advisory and Intermediary Services Act), FICA (Financial intelligence Centre Act) and NCA (National Credit Act) are met.
• Drive Income growth of the Portfolio through the effective actioning of leads, timeous completion of client reviews and service requests.

Accountability: Protecting our assets through appropriate levels of risk and credit Assessment

• Ensure transparency and open dialogue between credit and the client by communicating the client’s requirements, by means of properly motivated and well-articulated motivations with the required supporting documents and giving feedback on the banks’ position regarding these requirements.
• Coordinate and drive outstanding client reviews and ensure timeous finalisation.
• Ensure that arrangements with clients are within the credit guidelines and that credit is informed of any special arrangements via utilisation of the prescribed systems.
• Takes ownership of clients risk management through consistent application of the bank’s regulatory and compliance framework.

Accountability: Colleague and Personal Development

• To act as backup for other Virtual Private Wealth Bankers in the team in case of absence or during peak times according to the agreed schedule as provided by management.
• Keep abreast of developments in the industry/sector to ensure adequate client service and to support potential risks and or opportunities.
• Ensure that Continuous Professional Development (CPD) hours are maintained at all times.
• Complete the relevant Compliance, Risk and System, Product and role fundamental learning as per the Private Wealth Minimum learning requirements.
• Subscribe to relevant segment specific initiatives and apply this knowledge to act on opportunities to maximize revenue and profitability.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to Absa’s Values and Vision.

Education

• Bachelor's Degree: Business, Commerce and Management Studies

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Job Summary

• The Regional Manager for Payment Acceptance will lead and oversee a team of Product Specialists responsible for driving merchant acquiring solutions across SME and Commercial segments within the region. The role requires close collaboration with regional segment executives, bankers, and product specialists to achieve sales and performance targets. The Regional Manager will manage the overall regional strategy, P&L, and the execution of key initiatives while ensuring product specialists effectively support the bankers and deliver tailored solutions.

Job Description

Leadership & People Management:

• Lead and manage a team of Product Specialists, ensuring alignment with regional objectives and achievement of individual and team targets.
• Set performance goals and regularly review outcomes, providing coaching, mentorship, and performance feedback.
• Hold Product Specialists accountable for working closely with regional segment heads and bankers to drive sales, cross-sell opportunities, and adoption of new products.
• Work with Product Specialists to support bankers in simple sales and take ownership of complex sales engagements.
• Collaborate with regional segment executives to ensure alignment of goals and effective execution of regional strategies.

Collaboration & Stakeholder Management:

• Foster strong relationships with regional segment executives, bankers, and other key stakeholders to drive growth in payment acceptance solutions.
• Ensure Product Specialists work closely with bankers and segment leaders, developing joint strategies and co-managing sales pipelines.
• Provide strategic direction and insights to support banker engagement, client solutions, and revenue generation.

Regional Strategy & Execution:

• Develop and execute a regional strategy for merchant acquiring aligned with national objectives.
• Lead campaigns and initiatives focused on new customer acquisition, retention, and cross-selling value-added services.
• Ensure regional sales targets and P&L objectives are met by identifying growth opportunities and leveraging market insights.

Driving Innovation & Payment Modernization:

• Ensure bankers and Product Specialists actively promote and drive adoption of new products, solutions, and innovations in payment acceptance.
• Champion initiatives focused on payment modernization and digital transformation, aligning with industry trends and customer expectations.
• Identify opportunities to introduce innovative solutions that enhance customer experience and drive operational efficiency.

Client Engagement & Market Representation:

• Represent payment acceptance at regional events, client engagements, and industry forums, promoting the bank’s capabilities and solutions.
• Build and maintain strategic relationships with key clients and stakeholders.
• Engage in high-level client conversations to identify needs, co-create solutions, and support complex sales engagements.

P&L Management & Reporting:

• Take full ownership of the regional P&L for payment acceptance, ensuring revenue, profitability, and cost targets are achieved.
• Monitor and report on key performance indicators, sales pipeline, and financial outcomes, implementing corrective measures as needed.
• Track and analyze regional activities, performance metrics, and feedback to drive continuous improvement.

Knowledge Transfer & Enablement:

• Develop and deliver training, workshops, and knowledge-sharing sessions to upskill bankers on merchant acquiring solutions.
• Empower bankers to manage simple sales independently, providing product knowledge and tools to support them.
• Work with Product Specialists to deliver insights, market trends, and performance data to regional teams and drive strategic decision-making.

Risk & Compliance Management:

• Ensure all sales activities and strategies comply with regulatory requirements and risk management policies.
• Identify potential risks and implement mitigation strategies in collaboration with internal stakeholders.

Key Competencies:

• Strong leadership, people management, and coaching skills.
• Proven ability to collaborate with cross-functional teams and influence stakeholders.
• Strategic thinking and ability to execute on complex initiatives.
• Deep knowledge of merchant acquiring, payments, and product innovation.
• Excellent communication, negotiation, and relationship management skills.
• Strong financial acumen with experience in managing P&L and performance targets.

Qualifications & Experience:

• Bachelor’s degree in Business, Finance, or related field (MBA preferred).
• 8+ years of experience in merchant acquiring, payments, or financial services, with a proven track record in sales and leadership roles.
• Experience working across SME and Commercial segments and managing regional teams.

KPIs for Success:

• Achievement of regional revenue and P&L targets.
• Growth in new customer acquisition, cross-selling, and product adoption.
• Successful execution of regional strategies and campaigns.
• Increased banker enablement and independent sales performance.
• Enhanced client engagement and satisfaction outcomes.
• Effective collaboration with regional segment executives and stakeholders.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• To analyse alternative investments, primarily medium term debt securities that enables decision making & provides a sound basis for recommendation formulation.

Job Description

• Business Support: Assist team members with preparation, proposals and execution of opportunities in the respective product area. Conduct analysis on the specific product area to provide insight to team members | Compliance and Risk Management: Fulfil all activities in adherence to relevant control processes and quality standards | Administrative and operations support: Provide administrative and operations support and advice against standard operating procedures | : | : | : | : | :

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To manage the overall IA Function operations and fulfilling responsibilities. This includes, Finance Management, Vendor Management, Functional Scorecard Performance Management, Complaints, Business Project Implementation, Strategy Implementation, Exco reporting, HR, Risk, Compliance and all other Operational matters.

Job Description

• Collaborate with the IA Leadership team to establish and implement the strategic goals and objectives of the IA Function. 
• Continuously improve the IA Function’s operating environment across change, systems, operations, governance and control to drive productivity and performance improvements within the function.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Risk Management Framework and internal Absa Policies and Policy Standards
• Understand and manage risks and risk events (incidents) relevant to the role.
• Ensure embedment and continued enhancement of Workforce Management (i.e., resource planning, productivity management and capacity management).

Some of the key accountabilities include:

• Workforce Management (including scheduling, timesheets and co-sourcing) - Driving the 'Workforce Management' initiative across the IA Function.  This includes owning and enhancing the Scheduling tool and using the information for sound analysis and sharing, in relation to resource planning, productivity management and capacity management.  Required to continually monitor and enhance the workforce management processes (continuous improvement and benefits realisation), to aid resource and audit planning.
• Ensure that day-to-day IA Function operations run smoothly by coordinating efforts across IA teams and relevant IA stakeholders. 
• Create, put in place, embed and optimise rules and processes to improve operational efficiency and effectiveness of the IA Function.
• Continuously monitor the overall financial effectiveness of the IA Function, including the detailed financial budgets and transfer pricing, and advise of any possible deviations and the actions that have been created to address these.
• Provide and maintain transfer pricing methodology and drivers. 
• Review  transfer pricing arrangements that are in place.
• Manage the internal budgeting processes and drive accurate budget interlock processes across functions and Pan African businesses.
• Facilitation of Budgets and financial reports with Finance.
• Manage the relevant procurement processes, manage preferred supplier processes and implement controls to drive responsible spend behaviour in line with Absa policies.
• Manage strong relationships with the Finance and Procurement Business Partners (BP) and the Group Functions Finance and Procurement Support Teams. (Including suppliers, and Manco members, team members and other internal business partners). 
• Periodically review the tactical plans put in place in the IA Function to deliver the IA strategy as set out and ensure that continued focus and delivery is maintained on the key deliverables and continuous improvement.
• Manage FTE monitoring in context of cost, and functional scorecard targets.
• Manage the co-sourcing of skills process in line with prescribed and approved guidelines (cradle-to-grave)
• Oversee the management of IA Risk Management and Compliance to ensure smooth operations.
• Manage IA Function cost centres and mandates, monitor monthly cost centre management accounts in line with budgets.
• Manage accounts payable (invoice processing), travel, staff expense, accounting operations and fixed assets processes, and resolve issues relating to the COUPA or supporting systems.
• Agree and manage service offerings and Service Level Agreements with internal customers.
• Review proposals, quotes, invoices etc. and provide recommendations for approval in line with the Absa policies, standards and process.
• Oversee the management of the IA Governance Reporting and Operations teams to ensure smooth operations and that resources are available and operating effectively.
• Work closely with administrative colleagues involved in financial and business processes, facilitate training for colleagues to ensure quick adoption of the latest IA/ organisational policies and effective execution of these processes. 
• Proactively collaborate across different teams and geographies within the IA Function to break down silos.
• Provide direction and leadership to IA COO team members on IA Function operational matters.
• Manage the IA Function change initiatives within the required Absa policies and standards.

Strategic drivers for this role include:

• Workforce Management (including Productivity, Capacity and Resource Management)
• AuditPro and AuditBond – Technology tools for the efficient conducting and reporting of IA work.
• Talent Management
• Critical Process Assessments
• Co-sourcing

Education and Experience Required:

• B. Comm Hons Degree/ Relevant Business Administration Degree/ Masters in Business Administration (MBA), or relevant qualification
• Professional services experience
• At least 5 years’ senior experience in Internal Audit (preferred)

Knowledge & Skills:

• Sound project management and systems automation skills
• Internal Audit and/ or Financial Services experience
• Knowledge of the Banking environment
• Report writing skills
• Excellent communication and presentations skills, including ability to articulate facts and data as it pertains to internal audit, controls and risk.
• Project Management
• Operating management
• Strategic planning and implementation
• Stakeholder management skills
• Analytical Skills
• Conflict management Skills
• Networking Skills

Competencies:

• Entrepreneurial and commercial thinking
• Working with people
• Planning and organising
• Persuading and influencing
• Deciding and initiating action
• Coping with pressures and setbacks
• Adapting and responding to change
• Formulating strategies and concepts

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• CIB Legal is currently looking for a Legal Counsel candidate to join the Global Markets Legal  team. The successful candidate will contribute to the identification and mitigating of legal risk within the Global Markets business in South Africa  and where applicable or required across the continent. This role will support on a day-to-day basis for the legal team supporting the Global Markets business. 
• The ideal candidate is required to have significant global markets legal experience and a minimum of 4 years PQE.

Education

• Bachelor Honours Degree: Law, Military Science and Security (Required)
   

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Job Summary

• 3 years+ in data warehousing implementation and ETL pipeline in Pysparks essential. Builds and monitors data pipelines from data retrieval, storage, database design, and distribution of information assets through the organisation. Preferred education Bsc computer science/Engineering.

Key accountabilities

• Assemble large, complex data sets to meet functional / non-functional requirements to best big data practices
• Source data from internal and external data sources, engaging with technical subject matter experts
• Explore, analyse, and profile data from various internal and external data sources, and assist data scientist in preparing data for analytical purposes
• Ensure delivered solutions meet Systems Integration and User Acceptance Testing criteria.
• Productionalise solutions and ensure daily data refresh processes run successfully

Education

• Bachelors Degree and Professional Qualifications: Manufacturing, Engineering and Technology (Required)
   

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Job Summary

• To provide specialist advise and support in order to provide sales support through the execution of predefined objectives as per agreed standard operating procedures (SOPs) Selecting this role has a compensation & benefit impact in Botswana and Global Alliance Mozambique. Please contact Reward for details.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
   

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Job Summary

• The purpose of this role is to design and typeset Forms and documents for Docfusion and Sharepoint and provide an effective service whilst conforming to the governance and methodologies of Forms Management, Info Classification, Brand andMarketing requirements in a professional manner for the Group / Subsidaries and Joint Ventures in order tocontribute to improved service delivery.

Job Description

Key Accountabilities

Accountability: Design and typeset on-line and printed Forms / Templates

• Perform all agreed typeset and workflow related functions on the Insight and Docfusion systems in accordance with departmental processes, methodologies and governance within agreed SLA’s.
• Verify and maintain metadata and correctness of original request.
• Analyze and verify business requirements by applying logic, understanding and professionalism when required to design and typeset Forms / Templates on Docfusion / Quack or for printed items.
• Design and implement the visual components of various types of Documents /
• Forms / Templates verifying compliance to Visual Identity and associated financial services regulations.
• Facilitate all aspects of design assignments to new, updates and Form / Template reviews on Docfusion and P&P Sharepoint according to change request via an2 online workflow, within agreed timelines and costing estimates to provide an effective typesetting service from Forms Management.
• Engage with subject matter experts internally (e.g. Absa Brand Management and other internal role-players and vendors, where applicable, during the design process to ensure compliance to Group and Form Management standards.
• Create and typeset (based on client's request) according to SLA’s and Forms governance.
• Develop a close working relationship with stakeholders (e.g. Barclaycard, Avios Departments) to facilitate the identification of designs and themes, as well as support with other queries to ensure integrated and co-ordinated delivery and superior customer service - aligned with Absa values.
• Respect, co-operate and work well with others in the pursuit of the team goals to ensure effective development and maintenance of functional relationships with all identified parties.

Accountability: UAT and Production Support

• Participate in User Acceptance Testing as and when required for departmental projects, small enhancements and SWR changes.
• Test all the identified test cases and scenarios on the AIS systems to support an effective implementation of the Forms Management on-line workflow.

Accountability: Governance and Compliance

• Implement the Group’s governance rules and statutory regulations and follow industry standard application development techniques and practices relevant to Forms Management.
• Understand and comply with processes, control requirements and risk management frameworks that have been designed for Forms Management (e.g. Visual Corporate Identity, Images, Logos) to ensure adherence to the Group’s confidentiality and process principles.
• Identify and resolve quality issues and problems (e.g. Registration of colours, utilisation of non-approved or incorrect positioning of colours), which include (Footers and Header and Information Classification), encountered with internal process on Docfusion and/or external process with Outside Vendors to Point SA(Sourcing of print providers) in order to escalate to Manager: Forms Management.
• Confirm quality of printing material by approving colour proof received from contracted Vendors on printed Forms / Templates / Cheques and Deposit slips prior to printing of the required order.
• Adhere to the control requirements related to physical and systems access control, as well as information security requirements.
• Comply with internal policies (e.g. gift register), procedures and guidelines for GMCA.
• Adhere to Absa's compliance requirements.
• Complete compliance tests timeously.

Accountability: Disaster Recovery

• Participate and adhere to the Disaster Recovery requirements as per BCM plan.
• Accountability: Collaborate and Research
• Stay abreast of knowledge and skills relevant to the level and area of work, as well as actively seeking to attain those skills and knowledge required for the next level of work.
• Recommend changes to the way of work in accordance with best practice industry standards.

Accountability: Reporting

• Attend regular status meeting with Manager: Forms Management to provide
• feedback on progress in terms of objectives, accountabilities, projects and other work related activities.
• Produce reports on a monthly and adhoc basis for management.
• Complete the Gift Register for the receipt of gifts and provide monthly feedback.
• Validate personal details regularly to verify that contact details are correct in case of BCM.
• Perform all other duties as reasonably assigned.

Experience and Education Required

• Five (3-5) years’ experience in Financial Service Industry with exposure to Products and Services.
• Solid expertise in InDesign systems and typesetting
• Five (3-5) years’ experience in advanced MS Word, CS 6 and higher, Photoshop.
• Docfusion experience will be an advantage
• Relevant National Diploma or equivalent NQF level 5 qualification

Knowledge & Skills: 

• Negotiation & Influencing skills
• Relationship management and networking
• Good innovative and creative ability with quality / excellence mindset
• Ability to work independently with internal clients and external suppliers
• Working in a team
• Time Management
• Communication - Verbal and written
• Knowledge of reproduction and printing procedures

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

Purpose:

• Come join the Digital Data Products Team at Absa Corporate Investment Banking (CIB), reporting to the Head of Data Products.
• In this role as a Business Data Analyst, you will bridge the gap between business and technical stakeholders, ensuring seamless collaboration to develop solutions that turn data into meaningful, actionable insights.

Your key responsibilities include:

• Consulting with data product teams to identify challenges, opportunities, and business needs.
• Defining requirements for new or enhanced products, features, services, and optimized business processes.
• Collaborating with product managers, technical leads, and business technology specialists to develop tailored solutions that align with business and client objectives.
• This role also offers a dynamic opportunity to drive data-driven innovation within CIB while shaping the future of digital data products.

Job Description

• Communicating with data suppliers and various stakeholders to gather information around data sources (existing and potential)
• Importing/Collecting, cleaning, converting and analyzing the data for the purpose of finding insights and making conclusions.
• Developing and maintaining documentation related to the data analysis process
• Analysing processes to determine how to improve the automation of data processes (including Extract – Transform – Load jobs ETL)
• Implementing organizational policies related to data governance.
• Preparing documentation to communicate findings and recommendations to team / management for decision making
• Presenting data in graphs, charts, tables, etc and designing and developing relational databases for collecting data.
• Send us your CV if you have the required experience as well as having the below requirements;
• A Bachelor’s Degree in data science, information science, behavioral science, computer science, commerce or business administration 
• 4 to 6+ years business & systems analysis experience
• Ability & aptitude for working in integrated multi-disciplinary teams 
• Knowledge of Agile Methodology & working embedded within an Agile team / teams

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)