Established by Act 38 of 2000, cidb helps to transform the construction industry through inclusivity, high ethical standards, and amplifies contributions made by industry participants towards South Africa’s economy and society. All government institutions must register their projects in the Register of Projects (RoPs).
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To keep offices running smoothly by fulfilling clerical and administrative responsibilities and provide OHS support.
Required to prepare for all daily, weekly and monthly tasks to ensure work is timeously completed. Expected to reach certain targets and/or ratios on a daily, weekly and monthly basis.
Reception and switchboard management: Greeting customers and other visitors and directing them to relevant offices and meeting rooms
Receive incoming calls
Direct calls to appropriate departments or personnel
Take messages when relevant department or person is unavailable
Report any faults to VoIP service provider/ IT
Answer incoming calls promptly and courteously within 3 rings
Manage switchboard functionality and update contact lists regularly
Allocate phones, pins to new and existing users
Prepare monthly reports on telephone usage.
Front Office administrative support: Maintain visitor logs accurately and securely
Coordinate daily mail and courier dispatch and receipt
Providing administration support to the team
Tracking, replenishing and ordering office supplies to avoid interruptions in standard front office procedure.
FM Helpdesk management: Log facilities-related requests promptly into the helpdesk system
Assign and follow up on tickets within agreed service levels
Communicate with staff and contractors regarding request status.
OHS support: Participate actively in occupational health and safety initiatives
Assist with emergency evacuation drills and reporting
Report and escalate health and safety hazards promptly.
Venue/ Boardroom co-ordination: Make boardroom bookings and appointments
Manage cancellations and reschedule appointments
Follow up with clients
Manage onsite boardroom bookings and avoid scheduling conflicts.
Job Requirements
EDUCATION and/or EXPERIENCE
Higher certificate in office administration or public administration, (NQF Level 5) one-year related experience.
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