Front Office and Spa Receptionist at Perfect Placement Recruitment

Job Duties:

• Welcome and assist guests in a friendly and professional manner
• Manage check-ins and check-outs efficiently
• Handle reservations, enquiries, and guest requests
• Maintain accurate guest records and billing
• Ensure exceptional guest service at all times
• Coordinate with housekeeping and other departments to ensure smooth operations

Requirements:

• Previous experience in a luxury hotel or similar environment
• MUST have Opera hotel system experience
• Strong communication and interpersonal skills
• Well-groomed with a professional appearance
• Ability to work shifts, including weekends and public holidays
• Proficient in computer systems (hotel systems experience advantageous)
• Strong attention to detail and problem-solving skills
• Hospitality qualification advantageous