Front Office Assistant at Kaelo Engage

Job Description

The Front Office Assistant is responsible for the management of all clients accessing our office, whether telephonic or physically visiting the site.  They are also responsible of assisting the Shared Services Assistant in managing and maintaining the building and facilities. 

BUSINESS UNIT: Shared Services

KEY OUTCOMES

• Visitor Welcome and Protocols 
• Meeting and greeting clients
• Pandemic / Hygiene Protocols 
• Screening
• Sanitising
• Reporting

Telephony 
Manage the switchboard and telephony
Screen phone calls

Meeting Room Management 
Manage diaries and meeting rooms

Office and Facilities Administration 

• Perform general office administration including but not limited to:
• Manage incoming and outgoing deliveries
• Manage ordering of Shared Service goods and services
• Business notifications and complaints
• Manage the driver schedule
• Perform general office housekeeping
• Monitor and maintain offices
• Log all faulty equipment and maintenance required
• Compile weekly, monthly, and ad hoc reporting

Employee On-boarding 

• Assist with the distribution of Employee On-boarding packs 
• Manage office park access and parking 
• Adding and removing of employee biometrics
• Access and Parking
   

Qualifications

SPECIAL REQUIREMENTS

PERSON DETAILS: WORK EXPERIENCE
REQUIRED

• 2 years’ experience in a similar role

PREFERRED

EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED

• Matric

PREFERRED

TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED

• Computer literate
• Microsoft Excel, Outlook, Word and PowerPoint
• Good communication skills
• Teamwork
• Customer focus
• Time management
• Excellent verbal and written communication skills
• Interpersonal skills

PREFERRED

Additional Information

•       Accountability

•       Action orientated

•       Collaborative

•       Communication skills

•       Simple writing skills

•       Problem solving skills

•       Encourages engagement

•       Planning and organisation

•       Resilient and adaptive

•       Purpose driven

•       Significance and values orientated