FT Contract - Sea Freight Operator / Ocean Freight Operator at Unique Personnel

Job Description    

• The Sea Freight Operator is responsible for the day-to-day operational handling of import and export ocean freight shipments. The role focuses on bookings, documentation, and coordination with shipping lines, agents, transporters, and internal teams to ensure efficient and compliant cargo movement for both FCL and LCL shipments.

Key Responsibilities

Ocean Freight Operations

• Manage end-to-end sea freight operations for FCL and LCL shipments
• Process import and export ocean freight files
• Coordinate vessel bookings with shipping lines and NVOCCs
• Monitor vessel schedules, cut-offs, rollovers, and transhipments
• Track shipments to ensure timely delivery

Documentation Handling 

• Prepare, verify, and submit all required sea freight documentation, including:
• Master Bill of Lading (MBL)
• House Bill of Lading (HBL)
• Shipping Instructions
• Commercial Invoices
• Packing Lists
• Delivery Orders
• Ensure accuracy and compliance with customs and trade regulations
• Manage document amendments and corrections with relevant parties

Coordination & Communication

• Liaise with overseas agents, shipping lines, terminals, and transporters
• Coordinate with customs brokers for cargo clearance
• Communicate shipment updates, ETAs, and delays to customers and internal teams
• Resolve operational issues such as delays, demurrage, and detention

Import & Export Handling

• Manage export cargo cut-offs and port gate-in timelines
• Coordinate import deliveries, container tracking, and empty returns
• Monitor free time and minimize demurrage and detention costs
• Ensure timely cargo release and delivery order processing

Cost Control & Billing Support

• Verify freight costs, local charges, and supplier invoices
• Ensure job files are complete and ready for billing
• Support finance with accurate operational data
• Identify and report cost discrepancies impacting profitability

Systems & Compliance

• Capture and update shipment data in TMS/ERP systems (e.g., CargoWise)
• Utilize Trade Tech systems (RCG) where applicable
• Maintain accurate shipment records and documentation
• Adhere to company SOPs and compliance requirements
• Support audits and reporting processes

Inherent Requirements    

Key Requirements

Qualifications

• Matric (Grade 12)
• Certificate, Diploma, or Degree in Logistics, Shipping, or Supply Chain (preferred)

Experience

• 2–5 years’ experience in sea freight operations or shipping
• Practical experience with containerized cargo and port operations

Technical Skills

• Strong knowledge of sea freight imports and exports
• Hands-on experience with FCL and LCL shipments
• Understanding of Bills of Lading and port procedures
• Knowledge of Incoterms and customs processes
• Proficiency in MS Office (especially Excel) and logistics systems

Soft Skills

• Strong coordination and communication skills
• Excellent organizational and time management abilities
• High attention to detail
• Problem-solving mindset
• Ability to work under pressure and meet deadlines
• Solid industry knowledge