Functional Analyst - Johannesburg at Accenture

Function Analyst 

A leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team and grow your career at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa. 

Role Summary 

We are looking for a vibrant, analytical and innovative individual to work as a Senior Business Analyst in an agile, Telco environment.  

Responsibilities 

• Create detailed requirement documentation, user stories, and process flows. 
• Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions. 
• Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication. 
• Create and oversee business and functional systems specifications in support of business processes 
• Support the development team in achieving their goals, providing guidance on best practices and Agile principles. 
• Management of the testing and Implementation of all systems changes 
• Encourage a culture of learning, adaptability, and innovation within the team. 
• Collaborate with stakeholders to elicit, document, and 
• prioritise requirements, user stories, and acceptance criteria. 
• Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities. 
• Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals. 

Preferred Skills    

• Coaching/mentoring    
• Process/continuous improvement    
• Facilitation    
• Proven ability to work independently and as a team member    
• Good communication (written and oral) and interpersonal skills    
• Good organizational, multi-tasking, and time-management skills    

Qualification & Experience   

• Bachelor’s Degree in Business or related field
• Minimum of 7+ years of experience in Business Analysis or a related field
• Experience following an agile methodology
• Tools Experience JIRA, Confluence, draw io, miro Canva
• Exceptional analytical and conceptual thinking skills
• Telco Experience is preferred