Functional Consultant App/Smart And Collect Smart at JD Group

Roles and Responsibilities

• Engage with customers to review and analyze their requirements, determine operational objectives and document the business requirement specifications.
• Scope the solution and translate the business requirements into detailed functional specifications indicating software development and configuration requirements, inclusive of workflow diagrams.
• Facilitate and conduct walk through of the requirement specification with the customer and development team.
• Configure and/or perform a comprehensive quality assessment of the solution.
• Provide input into effort estimates and test scenarios for QA testing.
• Provide day-to-day functional support.

Minimum requirements

• Complete understanding of the Software Development Life Cycle.
• Understanding of relational database and client-server concepts.
• Proficiency in Google suite, Jira, SAP Solution manager and other relevant software applications.
• Microsoft SQL knowledge and experience.
• High level of English proficiency (verbal and written)
• Familiar with Agile methodology.

Skills Requirements

• Strong presentation skills
• Conceptual thinker with logical and critical problem solving style and approach.
• Attention to detail and accuracy in data entry, record-keeping, and document preparation.
• Ability to work independently with minimal supervision and collaborate effectively in a team environment.
• Ability to multitask, be flexible and have the ability to prioritize with a sense of urgency and work under pressure to tight deadlines, which includes the possibility of working over weekends and outside of office hours.
• Customer service oriented.
• Strong sense of ownership and accountability.
• Ability to work within a team and independently.

Experience

• 7 - 10 years of experience in the IT environment.
• Familiarity with the credit industry.