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  • Posted: Nov 25, 2021
    Deadline: Not specified
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  • Kaelo Engage is a content marketing agency specialising in creating socially responsible content. Whereas a traditional public relations agency may only focus on issuing press releases, we leverage our in-depth experience and team’s passion to profile your sustainability initiatives through meaningful and relevant content creation in print, digital, br...
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    Gap Claims Specialist

    Job Description

    The Claims Specialist manages the assessment of claims and has specialised knowledge of the claims environment. There is a strong focus on accurately and efficiently resolving the claim received whilst ensuring exceptional customer service and satisfaction

    Key Outcomes

    • The accurate and efficient processing of claims captured

    • Ad hoc duties- support in the operation of other divisions

    • Contribute towards continuous improvement and innovation at process and procedure level

    • To ensure that all claims processing and queries are attended to accurately and within the agreed turnaround time

    • Contribute toward risk management

    • Assist clients with queries and provide suitable query resolution

    • Accurate completion of administrative targets on a daily basis

    • Dealing with multiple telephonic queries from members, brokers and franchises

    • Ongoing feedback to clients

    • Ad hoc functions as required by Management

    Qualifications

    Work Experience 

    Required

    • Insurance Industry Experience 

    Preferred 

    • Health Insurance Industry Experience 

     

    Education, Qualifications and Accreditation with Professional Body 

    Required

    • Matric 

    • FAIS / RE5

    Preferred 

    • FAIS / RE5 Accreditation with minimum 120 credits 

     

    Technical Skills or Knowledge  

    Required

    • Computer Literate incl. Microsoft Access

    Additional Information

    Personal Attributes 

    • Accountability

    • Action Orientated

    • Collaborative 

    • Communication Skills 

    • Simple Writing Skills 

    • Manages Complexity

    • Problem Solving Skills 

    • Creative Thinking

    • Decision Making SKills 

    • Efficient and Effective Mindset

    • Financial Acumen

    • Planning and Organisation 

    • Resilient and adaptive 

    • Resourcesful

    • Signancance and values orientated 

    Method of Application

    Interested and qualified? Go to Kaelo Engage on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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