South African National Parks is one of the world's leading conservation and scientific research bodies and a leading proponent of maintaining the indigenous natural environment.
South African National Parks, (SANParks), manages a system of parks which represents the indigenous fauna, flora, landscapes and associated cultural heritage of the country. Of al...
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Grade 12 certificate (Standard 10) required or equivalent.
1-2 years’ experience in similar post or front office.
Willingness to work shifts.
Ability to communicate in English and any of the other 2 prominent official languages in the Western Cape.
Added Advantage
National Diploma Tourism /Hotel Management
Certificate in Security Service
Responsibilities
Greet and welcome guests upon arrival and always interact with them in a polite and friendly manner.
Access Control by registering of all guests, suppliers and staff entering the park.
Assist with security and safety of guests/visitors.
Effectively communicating with guests and providing them with information about facilities and activities at Tsitsikamma Section of Garden Route National Park and loyalty cards, i.e., Wild Card.
Directs the flow of traffic and guests in and out of the park.
Accepting payments from guests, handling financial transactions and balancing cash takings daily according to company policy.
Maintain daily statistics.
To receive, handle enquiries and direct telephone calls and where specified, relay telephone messages timeously.
Taking calls after hours from guests in need of assistance and direct accordingly.
Work hours will include late and early shifts.
Working 6 days a week including weekends and public holidays.
Gmail
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