General Manager - Durban at DSV

Tertiary Qualification

• Advantage – B.Com Degree in Transport and Logistics

Job related requirements

• Minimum of 5 years’ experience in the Logistics environment in a managerial role.
• Operations, HR and IR skills
• Ability to do MS Excel spreadsheets with Pivot tables, charts and formulas
• Comprehensive knowledge of P&L/financials
• Comprehensive knowledge of the LRA and BCEA
• Ability to liaise effectively with clients and colleagues at various organizational levels
• Punctuality and good time management skills 
• Good administrative skills & daily planning skills 
• Ability to adapt to a rapidly changing environment/technology
• Ability to work under pressure & meet deadlines without fail
• Ability to work without supervision
• Excellent verbal and written communication skills
• Ability to work beyond schedules working hours
• Flexibility to travel
• Own reliable transport and a valid unendorsed code 8 driver’s license

Electives

• Make quick and clear decisions while adapting to changing circumstances. 
• Manage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflict. 
• Grow teams and increase productivity through performance management. 
• Define and measure performance goals and hold self and others accountable to achievement of goals. 
• Skilled in public speaking and making presentations. 
• Problem solving techniques and process mapping tools to drive efficiencies and productivity. 
• Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions. 
• Identify talent and leverage skill sets of teams. 
• Work independently, but within the boundaries prescribed by DSV policies and procedures. 

Duties and Responsibilities

• To manage the delivery of the organization’s objectives through communication, measurement and motivation of   the staff 
• To interface with shared functions ensuring continues cooperation and interactions with these functions. 
• To manage and deliver on our Service Catalogue to clients. 
• To manage cost and productivity within the region per branch or sites ensuring that efficiency and effectiveness is the order of the day. 
• To ensure compliance to internal and external controls and other KPI’s set at global and local level. 
• To deliver on the bottom-line budget commitments per branch and for the entire region, enabling the business unit to meet budget. 
• To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments. 
• Managing people’s performance and growth to create a sustainable business environment. 
• Adherence to deadlines and schedules. 
• Managing and controlling resources and risk management. 
• Administrative duties relevant to the position. 
• Interacting with customers at all levels – in person and telephonically. 
• Maintain and enforcing existing systems processes and controls with continuous improvement. 
• Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions. 
• Actively managing daily operational performance to consistently achieve performance metric targets. 
• Ensure all vehicles owned; leased; hired; rented or supplied from suppliers (including owner driver) must be fully road worthy and compliant to all local legislation. 
• Actively drive all initiatives being implemented within the company within the region per branch per site. 
• Ensure that every branch or site is managing the branch fleet, maintenance of the branch fleet, condition of the branch fleet and fuel consumption of the branch fleet.  
• Responsible for implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management Systems and requirements. To ensure that working processes are aligned to the 
• approved quality management systems and all legal and commercial requirement.  
• Oversee operational activities during peak times when at or visiting branches and sites.
• Ensure that all branches or sites are using the financial tools provided to manage the branch or agency.
• Review and validate that forecasts for the region per branch or sites for the month and the year are accurate    and justifiable.
• Actively manage the P&L costs for the region per branch, timeously and accurately, duly validating explanations received from branches or site on variances.
• Accurately budget for the following financial year based on local knowledge and budgeting guidelines.