General Manager - eThekwini (Durban) at Unique Personnel

Key Performance Areas:

Operational:

• Set service levels are at optimal levels
• Optimal utilization of company assets
• Company assets are maintained and safeguarded at all times
• Compliance with all relevant legislation
• Completion of external and internal reporting requirements and attendance at relevant meetings
• External awareness of the general business environment and best practices being adapted/applied to current/new business

Strategic Management:

• Develop and implement a strategic business plan (SBP) and financial budget for the Business Unit that aligns with that of the company
• Develop a culture of all staff being client-centric

Financial Management:

• Manage revenue trends at various levels and drive agreed growth strategies
• Continual drive on costs management through continuous improvement strategies
• Analyse, interpret, and report on monthly income statements of the various operations within the business unit
• Compile annual budgets and present them to the Board of Directors 
• Review daily revenue reports and other relevant operational reports to remain informed and take action when required
• Provide input into management meetings

Human Resources Management:

• Attain, train, and retain suitable management and staff that will ensure the success of the business unit
• Drive regular performance management reviews for staff assessment and development
• Demonstrate leadership and motivational skills
• Mentor and coach subordinates and monitor performance to maximise productivity
• Ensure sound relations are maintained with relevant unions and shop stewards

Manage discipline and conflict resolution in the workplace standards and measure compliance of the following:  

• Service levels are at optimal levels
• Optimal utilization of company assets
• Company assets are maintained and safeguarded at all times
• Compliance with all systems, policies, and procedures
• Compliance with all relevant legislation
• Completion of external and internal reporting requirements and attendance at relevant meetings
• External awareness of the general business environment and best practices being adapted/applied to current/new business

Inherent Requirements    

• ESSENTIAL:  Tertiary qualification in Supply Chain/Operations Management/Logistics
• At least 5-8 years of operational management experience with 5 years senior management responsibilities within a freight/supply chain or logistics environment specifically in PETRO-CHEMICAL/CHEMICAL/DANGEROUS GOODS
• A strong transport and warehouse operational experience
• Previous experience with a WMS or SAP is a distinct advantage
• ESSENTIAL: Previous budgeting and cost control experience
• Candidates must have excellent leadership skills and must demonstrate a management style that is strongly focused on efficiencies and compliance
• Thorough knowledge of the operational system, policies, and procedures
• Computer literacy:  MS Office
• Aptitude to working with IT systems
• Working knowledge of relevant IR legislation, Bargaining Council agreement/policies/procedures
• Working knowledge of relevant technical requirements of material handling equipment, fleet and warehouses
• Knowledge and awareness of developments and trends within the logistics field
• Ability to compile a strategic business plan and financial budget
• Ability to interpret financial information
• Report writing and presentation skills
• Continuous improvement to drive cost and improve customer experience