Open Vacancies at Unique Personnel

Duties:

• Handling of incoming telephonic enquiries from branches or customers. 
• Structuring of Engineered Quotations to meet customer specifications.
• Calling on EPC’s to promote Instrumentation and ensure our products are specified.
• Calling on Branches to support Instrumentation sales and ensure our staff are sufficiently informed and prepared to promote our products.
• Assist with the preparation / updating of marketing material as and when required. 
• Compiling and submitting of quotes resulting from telephonic or branch enquiries, following up of same. 
• Provide Instrumentation technical / sales training of sales staff when required. 
• Ensure processing of invoices, inter-branch transfers, jobs, etc take place. 
• Assisting External Sales with quotations where necessary. 
• Apply technical coordination during supply / installation / commissioning. 
• Assisting with stock management. 
• Carry out minor repairs / preparation of instruments in workshop as and when required.
• Workshop repairs admin.

Inherent Requirements

• Qualified Instrument Engineer / Technician
• Good sales background with track record a big advantage. 
• Must have knowledge and understanding of process control / control loops and primary instrumentation principles. 
• Must have had experience with control protocols such as Profibus / HART / MODBUS. 
• Computer skills and numerical skills a pre-requisite. 
• Must be a self-starter (go getter). 
• Be a good-natured presentable person that communicates easily. 
• Must be willing to travel.
• Must have valid drivers licence.
• Must have own reliable vehicle.
• Will be required to support branches and their clients nationwide. 

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Accountabilities / Key Performance Areas

Sell machines
Key contact person and customer liaison for LAF, its customers, dealers and is the link between LAF and the factories.
The incumbent should be technically knowledgeable on the company machines and their functions
Maintain and expand network of contacts within the construction and mining market and industry.
The Sales Manager is required to travel within South Africa, into Africa and then also abroad to our factories as and when required.
The incumbent will have to entertain customers on a regular basis
 

Primary Responsibilities

• Sell machines and achieves target sales
• Responds to sales enquiries and is in contact with existing customers.
• Main duty is also to research the market and find new opportunities and customers, and to exploit it.
• Required to be technically knowledgeable and also up to date with the new innovations and technology on company machines, in order to promote and configure the correct machines to the customers.
• This technical ability is required in order to compile offers, assist with feasibility studies and to complete the technical requirements on Tenders.
• Maintain and expand network of contacts within the construction and mining market and industry.
• The Sales Manager is required to be alert and mindful that they are representing company and at all times are required to therefore be professional, efficient and up to date on current news and events.
• Entertaining customers is part of the job, and this could imply working after hours.
• The sales manager is required to manage their time efficiently.
• Liaises between the admin department and company factories with regards to configurations, lead times, pricing, availability and deliveries
• Gives weekly feedback reports on sales calls and results
• Actively participates in brainstorming and budgets, and gives as much input from the customers side as possible, in order to assist the department in growing and improving

Years of Experience

• Minimum 4–5-year related experience and/or training; or equivalent combination of education and experience in customer service and sales.
• Extensive product knowledge of company equipment (Crawler Cranes, Foundation Equipment).
• Extensive knowledge of construction and mining market with a respective network of contacts. 

Computer Skills

• To perform this job successfully, the individual should have extensive knowledge of Microsoft Office Outlook.
• Knowledge on Word, PowerPoint and Excel will be beneficial. Knowledge of internal company programs such as SAM and VIS are required.

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Key Responsibilities: 

• Function as an expert resource to all Operations in the areas of import/export transactions, Export Control regulations, Free Trade Agreements, (Bonded Warehouse is an advantage), policies and procedures with a strategic focus to streamline efficiencies and ensure compliance with regulations 
• Design, implement and manage a robust trade compliance program for the ZA Operations, including the ongoing development and maintenance of local procedures and training program 
• Conduct risk assessments, identify compliance issues, and oversee implementation of corrective measures, assist with governmental audits 
• Manage import transactions on operational level: handle broker requests, ensure data quality and import entry file completeness, lead times and import entry archiving in document management system 
• Implement and manage internal import compliance audits 
• Monitor utilization of beneficial duties (Free Trade Agreements), apply for refund if required
• Ensure compliant application of Tariff Codes (HTS) and Country of Origin
• Support the company's international cargo security and AEO licensing programs

Qualifications and experience : 

• Bachelor’s/master’s degree in business, law or comparable 
• Min. 3 years’ experience in Trade Compliance (main focus on import compliance)
• Ability to contribute expertise in a matrix organization 
• Excellent interpersonal and communicational skills 
• Continuous learning ability in a very dynamic environment 
• Fluent in English, further languages preferred

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• Required to execute the planning of the production and work processes within the workshop environment.
• Need to have understanding of planning, project management and control.
• Technical understanding in terms of the Operations within a Mechanical workshop environment with skills and understanding of mechanics, workshop procedures and or worked in a parts / service centre.
• Must have mechanical knowledge and worked within a service workshop environment.

 Inherent Requirements    

• 5 – 10 years’ work experience.
• Good knowledge of the mechanical work environment and service centre.
• Must be mature, self-managed and execute project delivery for optimum results.

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Duties & Responsibilities

• Develop and implement effective sales strategies
• Lead sales team members to achieve sales targets
• Successfully achieve own sales target and budget
• Establish productive and professional relationships with key personnel in assigned customer accounts
• Negotiate and close agreements with large customers
• Manage and oversee the daily operations of the sales department
• “Mentor” representatives where required in order to increase sales, market share and profitability
• Engage with each representative, identify market opportunities, growth segments, and advise on building relationships with top customers, specifiers, merchants etc.
• Coach, monitor and analyse performance metrics and suggest improvements
• Manage representatives KPA’s and implement necessary corrective action
• Weekly reporting on activities and sales to be monitored. Timeous intervention required when targets not met.
• Ensure continues growth and profitability of all branches
• Prepare monthly, quarterly and annual sales forecasts
• Perform research and identify new potential customers and new market opportunities
• Provide timely and effective solutions aligned with clients’ needs.
• Liaise with Marketing and Product Development departments to ensure brand consistency
• Keep abreast of new product launches and ensure sales team members are on board
• Implement Customer centricity program and thus enhancing customer experience
• Analyse sales data on sales results and develop plans to address performance gaps
• Build and maintain positive healthy relationships with all customers and prospective customers

Key Performance Areas

• Sales Revenue Achievement- as per annual budget
• Gross Profit – Achieve targets as per annual targets
• EBITDA - Achieve targets as per annual targets
• Business development – Growth of Market Share in Gauteng Area as per Budget Initiatives
• Project Market – Establish company as the preferred supplier to all Approved Contractors in the Gauteng area.
• Gross Profit – Maximise on gross profit against budget by improvement of value chain offering.
• OTIF – Actual days achieved.
• Credits as a % of sales - Actual % v agreed target
• Stock - Stock Levels - Actual stock level at month end as per targets
• Stock - Aged Stock – Identify and Implement a system to channel aged stock into the market to maintain aged stock below 5% of overall stock.
• Learning & Development - Development of Self
• Learning & Development - Development of Others
• Contribution to company culture - Adherence to and promotion of the vital behaviours

Qualifications & Experience Required

• Diploma/Degree in Sales would be advantageous
• Previous working experience as a Sales Manager for a minimum of 5-8 years
• In depth knowledge of managing a high-performance sales team
• Hands on experience with CRM software
• Applicable experience of sales performance metrics, at least 5 years.
• In Depth understanding and knowledge of roofing products and in particular all company products
• Be able to read and understand technical drawings and project specifications
• Knowledge and understanding of Syspro
• Outstanding communication, presentation, and leadership skills
• Excellent organizational and time management skills
• Customer oriented with strong negotiation skills
• Analytical and data driven problem solver
• A self-motivated/ability to work in a pressurized environment

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Job Description    

• Full accounting function
• Participate in a team environnment

Inherent Requirements    

• Degree Finance/Accounting with completed Articles
• Must have SAICA
• 3-5 years relevant accounting/finance experience
• Team player, participate in a team environment
• Ability to get involved in various aspects of the business

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Key Performance Areas:

Operational:

• Set service levels are at optimal levels
• Optimal utilization of company assets
• Company assets are maintained and safeguarded at all times
• Compliance with all relevant legislation
• Completion of external and internal reporting requirements and attendance at relevant meetings
• External awareness of the general business environment and best practices being adapted/applied to current/new business

Strategic Management:

• Develop and implement a strategic business plan (SBP) and financial budget for the Business Unit that aligns with that of the company
• Develop a culture of all staff being client-centric

Financial Management:

• Manage revenue trends at various levels and drive agreed growth strategies
• Continual drive on costs management through continuous improvement strategies
• Analyse, interpret, and report on monthly income statements of the various operations within the business unit
• Compile annual budgets and present them to the Board of Directors 
• Review daily revenue reports and other relevant operational reports to remain informed and take action when required
• Provide input into management meetings

Human Resources Management:

• Attain, train, and retain suitable management and staff that will ensure the success of the business unit
• Drive regular performance management reviews for staff assessment and development
• Demonstrate leadership and motivational skills
• Mentor and coach subordinates and monitor performance to maximise productivity
• Ensure sound relations are maintained with relevant unions and shop stewards

Manage discipline and conflict resolution in the workplace standards and measure compliance of the following:  

• Service levels are at optimal levels
• Optimal utilization of company assets
• Company assets are maintained and safeguarded at all times
• Compliance with all systems, policies, and procedures
• Compliance with all relevant legislation
• Completion of external and internal reporting requirements and attendance at relevant meetings
• External awareness of the general business environment and best practices being adapted/applied to current/new business

Inherent Requirements    

• ESSENTIAL:  Tertiary qualification in Supply Chain/Operations Management/Logistics
• At least 5-8 years of operational management experience with 5 years senior management responsibilities within a freight/supply chain or logistics environment specifically in PETRO-CHEMICAL/CHEMICAL/DANGEROUS GOODS
• A strong transport and warehouse operational experience
• Previous experience with a WMS or SAP is a distinct advantage
• ESSENTIAL: Previous budgeting and cost control experience
• Candidates must have excellent leadership skills and must demonstrate a management style that is strongly focused on efficiencies and compliance
• Thorough knowledge of the operational system, policies, and procedures
• Computer literacy:  MS Office
• Aptitude to working with IT systems
• Working knowledge of relevant IR legislation, Bargaining Council agreement/policies/procedures
• Working knowledge of relevant technical requirements of material handling equipment, fleet and warehouses
• Knowledge and awareness of developments and trends within the logistics field
• Ability to compile a strategic business plan and financial budget
• Ability to interpret financial information
• Report writing and presentation skills
• Continuous improvement to drive cost and improve customer experience

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Duties and Responsibilities

• Attention to detail
• Welcome and monitor on-site visitors, determine nature of business, and announce visitor to appropriate personnel
• Offer refreshments when needed
• Operate multi-line telephone system to answer all incoming calls
• Direct callers to appropriate personnel
• Retrieve messages from voice mail and forwards to appropriate personnel
• Ensure that switchboard is switched on and working by 8am and switched over to answering machine at 4pm
• Process Pastel Tax Invoices on supply. Ensure that the correct stock is invoiced, and that payment is received in full before client leaves the office
• Take payments for services and products. Record entry in receipt book and indicate file number as well as applicable payment method
• Make patient bookings
• Manage consultants’ day sheets
• Maintaining database on referring doctors’ practice numbers and contact details including email addresses
• Populate Sales Conversion Report as referrals come through.
• Opening and updating of patient files. 
• Send, receive, sort, and route mail; maintain and route publications
• Safe-keeping of cash – hand over large amounts to Operations Manager to lock in safe.  Daily cash up to be done
• Complete a variety of administrative duties
• Perform other clerical duties such as filing, photocopying, and organising on request from line manager.
• Order, receive, and maintain office supplies
• Order cartridges for all printers in the office
• Dress code – always looking professional and presentable.
• Ensuring that reception area is always neat and tidy and presentable.
• Understanding company procedures and policies

Inherent Requirements    

Qualifications and Competency Criteria

• Essential:  Grade 12 pass
• Job specific in-service training to understand customer needs, and associated products
• Proficiency will be determined by both theory test results and practical assessments
• Periodic assessments and performance evaluations to assess ongoing competency

Experience

• Proficiency in Microsoft Office suite
• Minimum of 2 years’ experience in reception and office administration duties
• 1-2 years of administrative experience in a sales or customer service role, experience in a medical device or healthcare industry preferred

Knowledge, Skills and Abilities

• Strong written and verbal communication skills
• Must have own reliable transport
• Ability to work well under pressure and with large volumes of work
• Display strong attention to detail
• Ability to multitask, prioritize and remain organized

Minimum Qualification  

•  Matric / Matric

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Management of stock and assets in the warehouse:

1. Supervise and control order picking, goods in, goods out to ensure accuracy with minimum handling and stock damage.

2. Supervise counting and identifying of stock, ensure stock counts are done on time.

3. Prepare work schedules and ensure warehousing and distribution staff follow safety rules.

4. Ensure that internal delivery processes are adhered to support dispatch time windows.

5. Ensure that the stock is captured onto database.

6. Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy.

7. Ensure stock is in the correct locations.

8. Monitor stock levels in order to highlight minimum and excess levels and therefore prevent stock shortages.

9. Attend and resolve customer’s queries.

10. Submit relevant reports as and when required.

11. Receipt Of Stock – GRN process etc.

12. Serialisation Of Assets.

13. Weekly Distribution of Stock to regions.

14. Exports to Africa.

Manage the movements of assets:

1. Plan and manage logistics, warehouse, transportation and customer services.

2. Supervise the movement, distribution and storage of Draught/Coffee equipment.

3. Control the flow of incoming Draught/Coffee equipment and outgoing Draught/Coffee equipment to ensure customers (internal/external) receives the Draught/Coffee equipment on time.

4. Keep records of quality and quantity stock levels, delivery times, transport costs and efficiency.

5. Attend and resolve customer’s queries.

6. Submit relevant reports as and when required.

7. Assets moved within the SLA branches.

Inherent Requirements    

• Matric
• Warehouse Supervisory experience
• Strong Warehouse processes and procedures knowledge and experience
• Inter-branch and Exports exposure
• Computer literate
• Able to handle pressure