General Manager (Restaurants) at Kontak Recruitment

• A management company that manages restaurants is appointing a General Manager to oversee operational performance across all restaurant locations. The role is accountable for profitability, quality standards, and guest satisfaction while ensuring consistent operational execution. Working closely with leadership and site-based management teams, the General Manager drives performance, controls costs, and supports strategic and growth initiatives

Minimum Requirements:

• Degree or diploma in Hospitality Management, Business Management, or a related field
• 5+ years’ senior management experience within restaurant or hospitality operations
• Proven experience overseeing multiple restaurant locations
• Strong people leadership and performance management capability
• Solid financial management experience including budgeting and cost control
• Working knowledge of health, safety, and food-related compliance requirements
• Ability to lead remotely while supporting on-site teams

Duties and Responsibilities:

• Oversee day-to-day operations across all restaurant locations
• Drive profitability, service quality, and guest satisfaction
• Lead, develop, and support management teams
• Monitor budgets, manage costs, and review financial performance
• Ensure consistent operational standards and compliance across locations
• Partner with leadership on strategy, performance management, and growth initiatives
• Support restaurant openings, operational improvements, and performance optimisation